Onboarding Manager, Cybersecurity/CTI (m/w/d)

The Onboarding Manager delivers exceptional onboarding experiences for an assigned portfolio of new customers, ensuring a smooth transition from sales to adoption. This role oversees onboarding from Closed Won through completion, creating and executing onboarding plans, coordinating internal teams, and tracking progress. The Onboarding Manager plays a critical role in executing tasks that support adoption and time-to-value, while capturing and sharing relevant customer feedback to improve internal processes, content, and product quality. Success in this role requires strong collaboration across Sales, Customer Success, Account Management, Product, and Engineering teams, as well as a proactive approach to achieving onboarding milestones and ensuring accountability. 

This role will largely focus on accounts that want to use Maltego for cybersecurity and CTI use cases. Domain expertise in this area is a firm requirement.

Maltego is a scale-up company. We provide you the benefits and security of larger corporations, coupled with the dynamic and fast-paced work environment and flat hierarchies of a start-up. We are proud to have a large global community that loves our product because it helps to solve the investigations that are most important. 
Here are some of the reasons why you will love Maltego: 

• Play a key role in creating exceptional onboarding experiences for customers in the cybersecurity space.
• Empower organizations to get the most value from innovative technology used to uncover threats, investigate risks, and solve complex challenges.
• Build scalable onboarding journeys that accelerate customer adoption and success.
• Collaborate with talented and mission-driven teams across the business.

 At Maltego, we are committed to supporting diversity and inclusion in our organization. We are an equal opportunity employer. We welcome applications from all individuals regardless of race, religion, color, nationality, gender, sexual orientation, age, or disability.

Based in our Munich office, with a flexible hybrid working model requiring a minimum of 2 days per week in the office

Ready to help drive the future of digital investigations? Apply now with your resume and a cover letter highlighting your experience!