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As an Operational Excellence Manager, you work closely with the COO to ensure that operational processes, strategic initiatives, and cross-functional projects are clearly structured and consistently executed. You analyze workflows, identify bottlenecks, develop scalable standards, and actively drive key initiatives forward. In doing so, you create transparency, focus, and execution speed in a growing organization.
In detail, this means:
In detail, this means:
- You are responsible for identifying process gaps, inefficiencies, and bottlenecks, and deriving concrete improvement measures as well as use cases for AI agents.
- You design and document clear target processes, roles and responsibilities, handovers, and standards.
- Setting up and managing project plans - including target state, scope, milestones, timelines, risks, and decision requirements - is part of your day-to-day work.
- You facilitate alignment across departments and track actions, decisions, and open items.
- You prepare decision-making materials, management updates, and structured communication for the COO and relevant stakeholders.
- You support the development of a scalable operating system for the company’s next growth phase.
- You help introduce the right tools, templates, dashboards, routines, and AI agents to improve transparency and execution speed.
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