Job Description:

What will you be doing?

Payroll Processing

• Assist with assigned payroll audits for Germany, ensuring compliance with both company policy and statutory requirements.

• Assist with Year End process filing

• Good knowledge of Microsoft Office, especially Microsoft Excel

• Consistent and planful use of Payroll Checklists; meets established deadlines

• Participation in monthly internal coordination calls within the HR and Payroll Team

Customer Service

• Resolve basic associate Payroll-HR-Benefits-related questions, ensuring both exceptional customer service + timely communication

• Use of associate inquiry ticketing system - Service Cloud

Statutory Reporting

• Facilitate the collection and processing of documentation as required by both company policy and local regulation

• Facilitate timely and compliant Social Insurance + Tax registrations

• Assist in gathering data for gov't mandated surveys

Payroll & HR related

• Assist in administration of country-specific benefits (pension)

• Assist in administration of pension enrolment

• Assist in administration the Health insurance communication with the several Health insurance offices

• Assist with maternity coding and reporting

• Assist with Disability process - reporting and/or taxes/invoices/payments

• Assist with daily mail (letters), the corporate incoming post

• Mailing Year-end statements to associates (if needed)

Associate Relations

• Weekly communication to all new hires + terminations

• Assist with ad hoc distribution of associate communication (payroll topics, labor legislation, benefits information, etc)

Labor Relations

• Assist in compiling WC/Union requested data

Administrative Tasks

• Daily corporate mail pickup / scan to Finance office and shipped 1/week

• Managing Post service relationship, contracts, and invoices

• Assisting the business with local language translations where needed

Core Responsibilities

• Payroll Processing: Support payroll administration for Germany ensuring compliance with company policies and statutory requirements, assist with Year End filing, maintain payroll checklists, and participate in monthly HR/Payroll coordination calls.

• Customer Service: Respond to associate inquiries related to Payroll, HR, and Benefits with exceptional service and timely communication using Service Cloud.

• Statutory Reporting: Collect and process documentation per local regulations, manage Social Insurance and Tax registrations, and support government-mandated surveys.

• Payroll & HR Administration: Support pension enrolment, health insurance communications with various HI insurance providers, maternity coding/reporting, disability processes, and year-end statement distribution.

• Associate & Labor Relations: Handle weekly communications to new hires/terminations, distribute payroll and benefits updates, and compile data for Works Council/Union requests.

• Administrative Tasks: Manage daily mail operations, oversee postal service relationships and invoices, and assist with local language translations.

 What will you need to bring?

• Understanding of German payroll processes and statutory compliance.

• Proficiency in Microsoft Office, especially Excel.

• Understanding of ticketing/case management systems (Service Cloud a plus).

• Strong attention to detail and ability to meet deadlines.

• Excellent communication skills in German and English.

• Team player with a customer-service mindset.

• Available to work flexibly, distributing the 20 working hours per week across at least 4 days (approx. 5 hours per day).

• Supporting function for our local Payroll Team of 2 Payroll Auditors.

• Needs to work from Düsseldorf office each day.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.