Process Expert Ground Support Division (m/f/d)

Are you passionate about optimizing business processes, driving digital transformation, and making ERP systems truly support organizational performance? At Sandvik Mining we’re looking for a Process Expert Ground Support Division to strengthen our global team. Location: flexible, in one of our entities.

As a Process Expert, you will be the key interface between our functional departments and IT, ensuring processes are efficient, compliant, and technologically supported.

About our organization 
Sandvik Division Ground Support provides comprehensive mining, excavation, rock processing, and metal-cutting solutions through innovation, digitalization, and sustainable engineering. Our offerings include advanced ground support products like injection chemicals and resins, meeting rigorous technical standards for soft and hard-rock mining applications. We embrace cutting-edge technologies such as connectivity and digital twins to enhance operational efficiencies and achieve cost savings globally. 

What you will be doing: 

• Engage with Purchasing, Sales, Finance, Operations and other departments to understand business needs and process requirements.
• Analyse, structure, and document functional requirements.
• Translate business requirements into clear, actionable specifications for IT (e.g., user stories, requirement sheets, functional specifications).
• Map and optimize end-to-end processes (AS‑IS / TO‑BE).
• Identify inefficiencies, risks, and improvement opportunities.
• Integrate internal controls into processes (e.g., approval flows, SoD, audit trails).
• Ensure compliance with internal policies and external regulations.
• Act as the main liaison between business and IT for ERP enhancements and system changes.
• Participate in testing activities (SIT, UAT) and support rollouts and change management.
• Maintain up-to-date documentation and support knowledge sharing and onboarding.

What we are looking for: 

• A degree in Business, Finance, Engineering, Information Systems or similar.
• Minimum 5–7 years in ERP-driven process roles, process management, functional consulting, or similar.
• Strong understanding of Purchasing, Sales, and Finance processes.
• Experience writing functional specifications and conducting process workshops.
• Knowledge of internal controls, compliance frameworks, and risk mitigation.
• Experience with ERP systems such as SAP, Microsoft Dynamics, Oracle, Infor — ideally Business Central.
• Strong analytical and conceptual abilities.
• Ability to translate complex business needs into structured, technical requirements.
• Strong process modelling skills (e.g., BPMN, flowcharts).
• Excellent communication and stakeholder management skills.
• Ability to work effectively with cross-functional teams globally.
• Structured, proactive, and solution-oriented mindset.
• Strong English skills, additional languages are an advantage.
• International travel availability.

What we are offering: 

• A collaborative, inclusive, and forward-thinking work environment. 
• The chance to support strategic initiatives that shape the future of our industry. 
• Opportunities for personal and professional growth. 
• The ability to make a tangible impact on a global scale. 

Ready to make your mark?

If you’re a proactive, strategic thinker with a passion for global collaboration, we’d love to hear from you. Join us in developing the future of our Sandvik Division Ground Support. Apply today!