Product Manager, Acceptance

Payrails is an innovative technology company with a team that has many years of experience in the payment industry and a real-life understanding of the merchants’ needs. We have seen the complexity firsthand and we have learned from all the challenges we've faced. Now we want to help leading technology companies around the world accept payments and build financial services with minimal upfront investments.

Our vision at Payrails is to reimagine payments. We do this by removing heavy reliance on Engineering efforts using composable building blocks that put the control firmly in the hands of our customers. We exist to help our customers become more productive and flexible, impacting directly on their ability to grow.

We are joined in our mission by top-tier investors Andreessen Horowitz​, ​HV Capital, EQT and General Catalyst​ alongside a great cast of knowledgeable angel investors to enable us to solve the growing complexity of payments.

At Payrails, we are committed to building a team full of the most talented people. Excellence is part of our values and we understand that in order to achieve this, we need to build an environment where skilled people can work openly, collaboratively, and with the utmost trust in one another. We believe people thrive the most when they are fully aware of what the business is trying to achieve, why it is important to the market, and what challenges lie in the way to reaching our goals. In such an environment we believe people can truly excel, grow and enjoy working together. We try hard to be a company where everyone is inspired and feels a sense of responsibility to do the right thing to help us bring our vision to life. Succeeding with us is about finding solutions to the most pressing problems and executing them effectively.Payrails is a dynamic workplace and our product team sits at the core of this landscape. Our mission is to drive a successful intersection between User Experience, Technology and Business. We do this by focusing on 3 main pillars:

• Continuously studying our customers and the problems they are facing
• Making sure we build a product that is feasible and best-in-class
• Ensuring our product-market fit is always top of mind

Our Product team offers you the opportunity to work alongside a group of highly ambitious and knowledgeable Product Managers, while being faced with highly complex problems that affect customers on a global scale.

As Product Manager, Acceptance, you will be responsible for the day-to-day management and strategic direction of our payment acceptance solutions. You will work closely with engineering, design, and other stakeholders to define, prioritize, and deliver features that improve the performance, reliability, and user experience of our pay-ins and checkout flows.

• Manage the product lifecycle for key features within the payment acceptance domain, from concept to launch and iteration.

• Collaborate with engineering, design, and other stakeholders to define product requirements and specifications.

• Conduct user research and market analysis to identify opportunities for improvement and innovation.

• Prioritize the product backlog based on business impact, technical feasibility, and customer needs.

• Write clear and concise product requirements documents (PRDs) and user stories.

• Participate in agile development processes, including sprint planning, daily stand-ups, and sprint reviews.

• Track key performance indicators (KPIs) to measure product success and identify areas for optimization.

• Document product features and functionality for internal and external audiences.

• Manage stakeholder communication and expectations.

• Identify and drive process improvements within the team and across departments.

• You have 2-3+ years of experience in a product role, ideally in a complex B2B technical environment.

• Hands-on experience working with eCommerce consumer checkout optimization and/or payment service provider (PSP) implementations.

• You are tech-savvy, have a fluent understanding of APIs and SDKs, and the ability to communicate effectively with engineers.

• You have experience in managing technical projects through their whole lifecycle from scoping to go-to-market.

• You have a proven track record of managing complex initiatives with a strong emphasis on data, providing actionable insights, and tracking the success of those initiatives.

• You are able to communicate complex problems in a simple and relevant manner at all levels.

• You have proficiency in facilitating workshops and design sessions taking customer needs and business goals into account at all times.

• You are passionate about new technologies and innovations within Fintech.

• You can truly create your own path by taking responsibility and implementing your own ideas
• We offer visa and relocation support to you and your family where required
• We offer a hybrid working environment
• You have 27 annual vacation days + 1 day of paid birthday leave for you to have fun and party without any worries!
• We get together regularly for team lunches and events
• You help us shape the future of payments

At Payrails, we prioritize a culture of inclusivity and diversity, evaluating candidates solely based on their skills and potential, regardless of age, gender, identity, ethnicity, sexual orientation, disability status, or religion. We welcome applications from individuals of all backgrounds and identities.  In line with our commitment to fairness, we kindly request applicants to refrain from including personal details such as a picture, age, or marital status in their CVs.