Program Delivery Specialist

Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

As a Program Delivery Specialist, you'll play an important role in one of WSA's largest global transformation programmes. Working within the Commercial Business Processes team, you'll help keep complex initiatives aligned, ensure stakeholders stay informed, and support the successful adoption of new ways of working across our global organisation. This is a unique opportunity to combine project coordination, change management and communications while partnering with senior leaders across multiple markets.

Please note: This is a 3-year fixed-term contract supporting a strategic global transformation programme.

What you will do

• Coordinate activities across multiple workstreams within a global transformation programme.

• Track milestones, dependencies, risks, actions and deliverables to keep initiatives on track.

• Prepare programme status reports, dashboards and executive updates for senior leadership.

• Support governance meetings by organising agendas, materials, minutes and follow-up actions.

• Maintain programme documentation, including RAID logs, decision logs and action trackers.

• Coordinate change management activities to support business readiness and successful adoption.

• Create engaging communication materials, including presentations, newsletters and intranet content.

• Partner with global stakeholders to ensure consistent communication and alignment across teams.

• Maintain programme templates, communication assets and documentation libraries.

What you bring

Experience

• 5+ years of experience in Project Management, PMO, Programme Coordination or a similar role.

• Experience supporting large-scale business or IT transformation programmes.

• Experience coordinating change management and communication activities.

• Proven ability to work with senior stakeholders in a global, matrix organisation.

• Strong experience preparing executive presentations, reports and communication materials.

• Advanced Microsoft Office skills, particularly PowerPoint, along with Teams and SharePoint.

• Excellent written and verbal communication skills in English.

Personal competencies

• Strong organisational skills with excellent attention to detail.

• Confident communicator who builds relationships across functions and seniority levels.

• Comfortable working in a fast-changing environment with evolving priorities.

• Proactive, collaborative and solution-oriented mindset.

• Creative approach to developing engaging communication materials.

• Able to manage multiple priorities while maintaining high quality standards.
  

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WSA is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.