Your Responsibilities
- Providing individually tailored advice to all prospective students, adapting to different communication styles
- Consulting students through the full application circle: from initial conversation through to finalising and closing their application to study with Gisma
- Exploring possible career paths for students and assertively matching them with specific Gisma offerings
- For international students: advising / making students aware of visa, immigration issues and compliance
- Handling student enquiries regarding different programmes and adapting to different communication needs
- Proven track record of cultivating meaningful client relationships and delivering tailored solutions
- Providing outstanding customer service to all students and all stakeholders, in a timely and efficient manner, and encouraging students to choose Gisma
- Portraying a positive and professional image of Gisma at all times.
- Account Managing students’ applications from initial enquiry up to payment of tuition fees and registration
- Leveraging available technology and keeping all records up to date
- Correct and time-efficient management of leads pipeline