Programme Coordinator - BSBI Berlin (m/f/d)

Position:
• General administrative duties (maintaining databases, issuing official university letters, etc.) 
• Offering support in preparation for and throughout the registration process 
• Delivering the highest levels of customer satisfaction through seamless administration, excellent customer service, and effective communication 
• Work collaboratively with (international) partners, executing regulations and schedules 
• Monitor students’ performance and attendance in their program 
• Organise timetables and schedules 
• Manage teaching modules´ materials online and offline / information management 
• Work effectively with a diverse range of service providers and colleagues 
• Manage any other tasks given from time to time by the senior management of BSBIQualifications / Education:
• A minimum of a Bachelor´s degree (or equivalent) 
• High level of customer focus and excellent attention to detail, first-rate organisational skills 
• Proficiency with MS Office suite 
• High level of discretion, diplomacy, and cultural intelligence 
• Enjoy working in a team 
• Flexible mindset and ability to adapt to different responsibilities 
• Fluency in English 
• Experience in working, living, or studying abroad or with international audiences

Preferred qualifications:
Proven track record in the areas of academic affairs, student services, enrolment management, continuing education, program development, and administration 
• Demonstrated ability to develop new approaches, solutions, and methods solutions 
• Additional languages skills