- Monitoring, analysis, and continuous improvement of product and process quality within the manufacturing environment.
- Analysis of quality metrics and identification of deviations, root causes, and opportunities for improvement.
- Initiation, coordination, and follow-up of corrective and preventive actions in collaboration with internal departments.
- Conducting internal audits, quality inspections, and root cause analyses to ensure high quality standards.
- Creation, maintenance, and control of quality-related documentation, as well as ensuring compliance with internal processes and standards.
- Handling client complaints and preparing and following up on 8D reports in coordination with clients and internal stakeholders.
- Supporting the introduction of new products and projects while ensuring quality requirements are met throughout the NPI (New Product Introduction) process.
- Supporting incoming quality control activities as well as analyzing, evaluating, and improving supplier quality based on relevant quality metrics.
- Collaborating with suppliers to manage quality deviations and supplier complaints, including failure analyses (FA), return material authorizations (RMA), and the implementation and follow-up of sustainable corrective and improvement actions.
- Actively contributing to continuous improvement initiatives aimed at achieving quality targets and optimizing existing processes.
- Willingness and ability to work across different quality disciplines, including manufacturing quality, customer quality, and supplier quality, based on business needs.