Regional IT Lead (DACH)

JOIN THE STORY. BECOME A REGIONAL IT TEAM LEAD (DACH)

ABOUT ODYSSEY HOTEL GROUP

Odyssey Hotel Group is one of Europe’s most dynamic hotel operators, developing and managing a growing portfolio of hotels across the continent. From lifestyle brands to extended stay concepts, we create places where guests feel at home and teams feel empowered.

In a fast-growing, multi-brand and multi-country environment, technology is at the heart of everything we do—from seamless guest experiences to efficient hotel operations. Our IT team plays a key role in ensuring reliability, security, and innovation across all our properties.

YOUR ROLE AS REGIONAL IT TEAM LEAD (DACH)

As Regional IT Team Lead, you are responsible for ensuring the stability, quality, and compliance of IT operations and projects across the DACH region, while contributing to operational IT excellence across the entire Odyssey portfolio. You combine hands‑on technical expertise with leadership, acting as a senior escalation point and ensuring IT systems effectively support hotel operations, brand standards, and the guest experience. The role has a strong tactical project focus, primarily delivering operational enhancements, system migrations, and compliance‑driven initiatives aligned with business and brand requirements.

In this position, you report directly to the Head of IT and are responsible for managing a DACH‑focused IT Coordinator, providing direction, oversight, and coaching to ensure consistent execution and alignment with group IT standards.

WHAT YOU WILL BE DOING

• Take full ownership of IT operations and service quality across the DACH region

• Act as senior escalation point for complex incidents and operational risks across the portfolio

• Lead by example through hands-on involvement in daily IT operations, troubleshooting, and infrastructure changes

• Support hotel openings, conversions, and on-site technical implementations

• Execute and oversee IT projects in DACH, ensuring alignment with group standards, budgets, and timelines

• Manage, coach, and develop the IT Coordinator in the region

• Ensure compliance with IT policies, security standards, and regulatory requirements

• Maintain and optimize core infrastructure including Microsoft Entra ID / Azure AD, servers, hypervisors, and networking

• Coordinate with vendors, hotel teams, and internal stakeholders to ensure seamless IT service delivery

• Contribute to group-wide IT operations, continuity, and resilience beyond the DACH region

WHAT TO EXPECT

• A dynamic, fast-growing international environment

• High level of ownership and autonomy

• Exposure to multi-country IT operations and projects

• Opportunities to shape IT standards and processes across the group

• Regular travel within the DACH region

WHAT YOU BRING

• Minimum 3 years of experience in a senior IT support, IT coordinator, or IT project management role

• Bachelor’s degree in Computer Science, Information Technology, or a related field

• Experience in multi-site environments such as hospitality, retail, or office based is a strong advantage

• Hands-on expertise in Microsoft Entra ID / Azure AD, server infrastructure, virtualization, and networking preferably supported with acknowledged certifications

• Proven ability to balance operational work with coordination, governance, and documentation

• Strong communication and stakeholder management skills

• Fluency in English; German is strongly preferred

• Driving license