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Application Engineer (m/f/d) - Product Care (Battery Systems)

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Arbeitsbeschreibung - Application Engineer (m/f/d) - Product Care (Battery Systems)

As a Product Care Application Engineer, you focus on the technical support, maintenance, and continuous improvement of existing battery system products. You act as a key interface between engineering, production, service, and customers to ensure product stability, quality, and customer satisfaction throughout the product lifecycle.

Your Responsibilities

  • Develop and maintain documentation including technical specifications, user manuals, and training materials (in collaboration with Systems, PM, and Marketing)
  • Identify, diagnose, troubleshoot, and resolve issues in customer environments (2nd-level support)
  • Conduct Root Cause Analysis (RCA) and provide structured feedback to engineering and quality teams
  • Ensure proper reporting of activities and customer feedback to engineering and sales
  • Ensure strict adherence to procedures during installation and/or modification of equipment
  • Provide technical consultancy for existing products (e.g., claims, production issues, field failures)
  • Perform hands-on work to address technical claims and support production-related problem-solving
  • Support change management and continuous improvement initiatives for released products
  • Collaborate with internal teams (e.g., production, quality, service) to ensure product reliability and compliance
  • Degree in engineering, electrical engineering, mechanical engineering, or similar
  • Strong technical understanding of battery systems and their applications
  • Experience in troubleshooting, root cause analysis, and product support
  • Hands-on mentality and structured problem-solving skills
  • Strong communication skills and customer orientation
  • Willingness to work cross-functionally and occasionally travel to customer or production sites
  • A motivated company with flat hierarchies and short decision-making processes.
  • Permanent employment contract.
  • Personal support and advice from a dedicated contact person at your branch.
  • Stable working environment in an international company.
  • Fair pay and company benefits.
  • A modern working environment with high-quality technical equipment.

Does this sound like you, and are you interested in a varied range of tasks? Then apply now!

Original job Application Engineer (m/f/d) - Product Care (Battery Systems) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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