Customer Service Agent DE (f/m/x)

Unternehmen : Raisin Se

Auftragstyp : Vollzeit

Remote / Arbeiten von zu Hause aus

Anzahl der Bewerber

000+

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications

Activate JobCopilot

Arbeitsbeschreibung - Customer Service Agent DE (f/m/x)

As a Customer Service Agent you will:

Quickly become an expert for our products and processes.
Be the contact person for our customers.
With your communication skills, independently handle customer inquiries by phone and in writing.
Work closely with other colleagues from customer service and Raisin's departments and stakeholders.
Inspire with your friendly manner and our customers feel in good hands with you, which contributes to customer enthusiasm.
Professionally handle inquiries regarding the account opening and investment process up to basic tax issues.
Contribute to making the use of our platform a positive customer experience.

You speak German at a C2 level, both written and spoken and you are fluent in English.
Professional experience in customer service or customer support is desirable, regardless of industry.
Strong communication skills, a solution and results-oriented approach and good judgment.
Strong communicators who want to help customers via telephone with words and deeds are also welcome.
You enjoy dealing with people, you are able to handle several tasks simultaneously under pressure while setting appropriate priorities.
You are interested in complex topics and in modern finance and capital markets.
You are located in Berlin.
You have high expectations of your work and maintain an overview even in hectic times.
You have good IT skills (office tools).

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which, connects more than 75 different nationalities.
You'll find us in our modern and open office in the trendy Kreuzberg district with a view of the Spree River, ideally connected to public transportation and surrounded by a variety of restaurants and shopping opportunities.
As part of our team, you will benefit from:

Employee Development Budget of €2,000 and four full training days per year.
Access to Babbel for continuous language learning.
Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
Flexible working hours, home office, and 30 vacation days.
Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.
Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
You are moving from another country or city to join us? We will support your relocation.

Original job Customer Service Agent DE (f/m/x) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Auto-Apply to Similar Jobs

Share Job

Get your Resume Reviewed for Free

Automate Job Applications for Similar Jobs

Auto-Apply to Customer Service Agent Jobs with your AI JobCopilot

Auto-Apply with AI

Similar Customer Service Agent Jobs in Germany

Get your Resume Reviewed for Free

E-Mail-Adresse

Warum melden Sie diesen Job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

Alle Stellenanzeigen unterliegen den Allgemeinen Geschäftsbedingungen von GrabJobs. Wir erlauben Benutzern, Beiträge zu kennzeichnen, die möglicherweise gegen diese Bedingungen verstoßen. Stellenanzeigen können auch vom GrabJobs-Moderationsteam gekennzeichnet werden. Allerdings ist kein Moderationssystem perfekt und das Markieren eines Beitrags stellt nicht sicher, dass er entfernt wird.

Richten Sie Ihre Jobbenachrichtigung ein:

Frequenz

Durch die Aktivierung von Jobbenachrichtigungen stimme ich den Nutzungsbedingungen und der Datenschutzerklärung von GrabJobs zu. Ich kann die Jobbenachrichtigungen jederzeit abbestellen. Überspringen

Customer Service Agent DE (f/m/x)

Arbeitsbeschreibung - Customer Service Agent DE (f/m/x)

Similar Customer Service Agent Jobs in Germany

Mobile Apps