M

Customer Success Manager (all genders)

icon building Unternehmen : Meteocontrol Gmbh
icon briefcase Auftragstyp : Vollzeit
icon remote-alt Remote / Arbeiten von zu Hause aus

Anzahl der Bewerber

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000+

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Arbeitsbeschreibung - Customer Success Manager (all genders)

  • You ensure that our key customers are successfully onboarded, trained and supported in their use of our cloud applications 
  • You perform advanced product demos and deep dives into features in the acquisition phase 
  • You develop and maintain strong relationships with key stakeholders at our customers organizations 
  • You understand the unique needs and goals of each customer and develop tailored success plans to help them achieve their objectives and thus raise customer satisfaction and retention  
  • You work closely with different departments across the company to continuously improve customer success processes
  • You collect product feedback and provide insights to product management to continuously enhance our products 
  • You will occasionally visit our customers on-site and participate in national and international trade shows and conventions
  • 2+ years of experience in a customer success management role for cloud-based software solutions (SaaS) 
  • You have a strong technical affinity and enthusiasm for SaaS products
  • You have strong communication, interpersonal and relationship-building skills 
  • Business fluent German, business fluent English, other foreign languages are an advantage
  • Experience in working in a fast-paced environment  
  • Willingness to travel
6 reasons to join meteocontrol (and more):
  1. Working for a better future: With us, you will create a better future for us and all generations after us.
  2. More flexibility: We know how important a good work-life balance is. That's why we offer flexible working hours and a home office model that adapts to your needs.
  3. Vacation that grows: Start with 30 days of vacation and your loyalty will be rewarded every two years with an additional day of vacation - up to 35 days for even more time off!
  4. Continuous learning & development: Your development is important to us - we support you in your career planning within the company with a wide range of offers.
  5. Money on top: In addition to your salary, you will receive a monthly SpenditCard worth €50 and a subsidy for the Deutschlandticket.
  6. Fitness: Train with our attractive employer subsidy at EGYM Wellpass, take part in our JobRad leasing program or power yourself up at our annual company run.
... You can find many more reasons on our career website! Camilla Geismar
Talent Acquisition Managerin 
Email: [email protected]
Original job Customer Success Manager (all genders) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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