Delegate & Travel Manager - Event Agency

At egg we make experiences. Real ones.

The kind that take creativity, sharp thinking, attention to detail and, every now and then, a sense of humour when everything changes five minutes before launch.

We work across countries, cultures and clients, so things move fast and no two days look the same. That's part of what we enjoy. It also means we need people who can stay calm under pressure, take ownership and care about getting things right.

Which brings us to you

You're someone who brings structure where others see complexity.

You enjoy coordinating moving parts, keeping data accurate, solving problems before they become issues and making sure participants have a smooth experience from registration through to travel and event attendance.

You can work independently, stay organized when priorities shift and remain calm when deadlines are tight. You're comfortable managing large volumes of information, working across multiple systems and collaborating with internal teams, suppliers and attendees.

What you’ll be doing

• Manage the full delegate journey, including registration, communication, travel coordination and attendee support

• Coordinate travel bookings and related logistics while ensuring compliance with client and project requirements

• Maintain accurate participant data, reporting and tracking through event and CRM platforms

• Act as the primary contact for delegates, resolving issues professionally and efficiently

• Collaborate closely with Project Managers, suppliers and client stakeholders to ensure seamless event delivery

• Identify opportunities to improve processes, reporting and delegate management workflows through technology, automation and AI

(We really mean it. Candidates who do not meet the following criteria will not be considered.)

Experience & skills

• 3+ years of experience in delegate management, participant management, travel coordination or event operations

• Experience working within the pharmaceutical and/or healthcare industry

• Strong travel booking experience, including managing complex attendee travel arrangements

• Advanced Excel skills and confidence working with large data sets, reporting and data quality management

• Strong digital and technical skills, with the ability to quickly learn and work across multiple platforms and tools

• Ability to work independently, manage competing priorities and maintain attention to detail in a fast-moving environment

• Fluent in spoken and written English and German

How we work at egg

Things move fast here. Priorities shift. Clients expect excellence.

The people who thrive at egg tend to:

• Take ownership and get things done

• Stay calm when priorities change

• Focus on outcomes and quality

• Be comfortable with ambiguity

• Look for smarter ways of working, including AI and technology

• Balance creativity with structure and execution

Bonus points if...

• Experience with delegate management platforms such as Cvent

• Experience managing small events independently

• Knowledge of pharmaceutical compliance requirements and healthcare regulations

What we bring to the table

• Flexible working setup (remote in some places, hybrid in others)

• Competitive salary + performance-based bonus

• Home office / tech stipend, lunch vouchers

• Smart, supportive colleagues who genuinely enjoy working together

• International career opportunities + annual global offsite in somewhere excellent

• Free coffee, pet-friendly offices and a culture that cares about people as much as performance

(Yes, the coffee is good. We're not monsters.)

The hiring process

• Online application (you’ve swiped right)

• First intro call (we’ve swiped right too — let’s see if there’s chemistry)

• First interview (time to crack things open a bit)

• Second interview (meet the family — don’t worry, they’re mostly well-behaved eggs)

• Offer (we’re in love. hope you are too)

The most important bit

At egg, feedback goes in all directions: up, down and sideways. We believe accountability and kindness can coexist.

It’s okay to make mistakes here, as long as we own them, learn from them, and don’t keep serving them sunny-side up forever.

We’re proud of a team made up of people from all walks of life, backgrounds and perspectives. We believe this makes our work better, our thinking sharper, and our outcomes stronger.

We welcome applications from all genders, including transgender and non-binary people, as well as BIPOC communities, LGBTQ2S+ communities, and people with visible and non-visible disabilities.

We are also an ESG-driven company committed to making a positive impact beyond our own walls.