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Dutch-Speaking Customer Experts for Household Electronics - Work In Greece

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Arbeitsbeschreibung - Dutch-Speaking Customer Experts for Household Electronics - Work In Greece

Mercier Consultancy MD is seeking motivated Dutch-Speaking Customer Experts to join our team supporting a leading household electronics company in Greece. In this role, you will provide excellent customer service and technical support to Dutch-speaking customers, helping them with product inquiries, troubleshooting, and after-sales service.


Key Responsibilities

  • Deliver professional and courteous customer support to Dutch-speaking customers via phone, email, and chat regarding household electronics products.
  • Assist customers with technical issues, product information, installation guidance, and warranty claims.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with technical teams to resolve complex customer problems effectively.
  • Stay informed about product updates, company policies, and industry trends.
  • Contribute to continuous improvement of customer service processes.
  • Fluency in Dutch (spoken and written) is mandatory; good English skills are a plus.
  • Experience in customer service or technical support, preferably within the household electronics sector.
  • Excellent communication, problem-solving skills, and a customer-focused attitude.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Familiarity with CRM software and digital communication tools.
  • Willingness to relocate and work in Greece.
  • Strong organizational skills and attention to detail.
  1. Competitive Monthly Salary
  2. Fully Paid Training
  3. Fully Paid Relocation Package
  4. Monthly Performance Bonus
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...
Original job Dutch-Speaking Customer Experts for Household Electronics - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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