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German Speaking Agent For Booking.com - Work In Greece - Fully Paid Relocation

icon briefcase Auftragstyp : Vollzeit
icon remote-alt Remote / Arbeiten von zu Hause aus

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Arbeitsbeschreibung - German Speaking Agent For Booking.com - Work In Greece - Fully Paid Relocation

Mercier Consultancy MD is pleased to offer an exceptional opportunity for a German Speaking Agent for Booking.com, complete with fully paid relocation to the beautiful country of Greece. In this role, you will serve as the primary point of contact for German-speaking customers, providing them with support and assistance for their travel bookings and inquiries.


Responsibilities

  • Deliver outstanding customer service to German-speaking clients through various channels, including phone, email, and chat.
  • Assist customers throughout the booking process, including modifications, cancellations, and general travel-related inquiries.
  • Troubleshoot issues and provide effective solutions to ensure a smooth customer experience.
  • Document interactions and maintain accurate records within the CRM system to support quality assurance initiatives.
  • Collaborate with other teams to resolve complex customer inquiries and enhance the overall booking experience.
  • Stay informed about Booking.com’s products, services, and policies to deliver accurate information to customers.
  • Fluency in German (both written and spoken) is required, with proficiency in English considered an asset.
  • Previous experience in customer service, particularly within the travel or hospitality industry, is preferred.
  • Strong communication skills and a customer-focused approach to service.
  • Ability to analyze issues and provide effective solutions in a timely manner.
  • Familiarity with CRM systems and online booking platforms is a plus.
  • Willingness to relocate and adapt to the culture of Greece.
  • Strong organizational skills to manage tasks efficiently in a fast-paced environment.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. 2 Extra Salaries Per Year
  6. And Much More...
Original job German Speaking Agent For Booking.com - Work In Greece - Fully Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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