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German Speaking Customer Service for Vehicle Manufacturer - Work In Greece

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Arbeitsbeschreibung - German Speaking Customer Service for Vehicle Manufacturer - Work In Greece

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for a leading vehicle manufacturer in Greece. This role is perfect for individuals who are passionate about the automotive industry and enjoy providing exceptional customer support in German. As a member of our team, you will assist customers with their inquiries related to vehicles and services, ensuring a seamless experience.


Key Responsibilities

  • Manage customer inquiries regarding vehicle specifications, features, and purchasing processes via phone, email, and chat in German.
  • Provide detailed information on vehicle models, pricing, and financing options to assist customers in their decision-making.
  • Assist customers with scheduling test drives and maintenance appointments, as well as addressing any concerns they may have.
  • Resolve customer complaints and inquiries efficiently while maintaining high standards of service.
  • Document all customer interactions accurately in the CRM system for follow-up and reporting purposes.
  • Collaborate with internal teams to enhance the customer experience and ensure effective service delivery.
  • Stay informed about industry trends, company products, and promotional campaigns to provide relevant information to customers.
  • Fluency in German (both written and spoken) is essential; knowledge of English and/or Greek is a plus.
  • Experience in customer service, preferably within the automotive or vehicle manufacturing industry.
  • Strong communication skills and the ability to connect with diverse customers.
  • Excellent problem-solving abilities and a focus on achieving customer satisfaction.
  • Ability to manage multiple inquiries effectively in a fast-paced environment.
  • Familiarity with CRM software and general office applications is desirable.
  • Willingness to work flexible hours, including weekends, as required.
  • Relocation to Greece for the duration of employment is necessary.
  1. Competitive Monthly Salary
  2. 2 Extra Salaries Per Year
  3. Fully Paid Relocation Package
  4. Fully Paid Training
  5. Health Insurance
  6. And Much More...
Original job German Speaking Customer Service for Vehicle Manufacturer - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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