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German-Speaking Customer Experts for an Electronics Leader - Work In Greece

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Arbeitsbeschreibung - German-Speaking Customer Experts for an Electronics Leader - Work In Greece

Mercier Consultancy MD is currently seeking skilled German-Speaking Customer Experts to support a leading electronics company in Greece. In this role, you will provide comprehensive customer assistance to German-speaking clients, ensuring excellent support related to electronic products, services, and technical inquiries.


Key Responsibilities

  • Offer professional customer support to German-speaking customers via phone, email, and chat regarding electronic products and services.
  • Assist customers in troubleshooting technical issues, providing product information, and resolving service-related inquiries efficiently.
  • Maintain detailed and accurate records of all customer interactions using CRM systems.
  • Collaborate with internal technical and sales teams to resolve complex customer concerns promptly.
  • Stay up to date with new product developments, company policies, and industry trends to provide accurate guidance.
  • Provide insights and feedback to improve the overall customer experience and service quality.
  • Fluency in German (spoken and written) is required; proficiency in English is a plus.
  • Previous experience in customer service or technical support, preferably within the electronics industry.
  • Strong communication, problem-solving abilities, and a customer-focused attitude.
  • Ability to multitask and remain efficient in a dynamic, fast-paced environment.
  • Familiarity with CRM software and digital communication tools.
  • Willingness to relocate and work in Greece.
  • Passion for technology and dedication to continuous learning.
  1. Competitive Monthly Salary
  2. Fully Paid Training
  3. Fully Paid Relocation Package
  4. Monthly Performance Bonus
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...
Original job German-Speaking Customer Experts for an Electronics Leader - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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