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IT Systems Administrator (f/m/x)

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Arbeitsbeschreibung - IT Systems Administrator (f/m/x)

As an IT Systems Administrator (f/m/x), you will play a key role in keeping our team productive and secure by supporting our Mac-based IT environment, ensuring smooth day-to-day operations, and contributing to ongoing improvements in IT processes. You’ll work closely with the IT team and other departments to provide great user experiences and support a secure, well-functioning digital workplace.

This is a great opportunity for someone looking to grow in IT, especially in a cloud-first, automation-friendly, and security-aware environment.

  • IT Support & Troubleshooting: Provide frontline support for hardware, software, and access issues, mainly for Mac users.
  • User Onboarding & Offboarding: Manage user accounts and access using tools like Okta and Google Workspace.
    Device Management: Support the setup, configuration, and tracking of devices through our MDM platform (e.g., Mosyle).
  • Procurement Support: Assist in ordering, inventorying, and deploying hardware and software.
  • Tool Administration: Help maintain IT systems including Google Workspace, Okta, and other productivity and security tools.
  • Security Basics: Follow and help enforce IT security best practices, including patching, access management, and basic compliance checks.
  • Documentation: Maintain clear and up-to-date IT documentation and contribute to process improvement.
  • Team Collaboration: Work with other departments to support IT needs and assist with IT-related projects.

It would be absolutely fantastic if some of the below apply to you.

  • Have some experience with tools like Google Workspace, Okta, or Mosyle (or are eager to learn).
  • Enjoy solving problems and helping others with technical issues.
  • Are familiar with macOS and general IT best practices in a business setting.
  • Have a basic understanding of IT security and device management.
  • You are based in Hamburg (or close by) to work from our office
  • Your English is fluent (German is a plus!) 
  • Are comfortable with troubleshooting issues and documenting your work.
  • Are curious and enthusiastic about learning and automating where possible.
  • Thrive in a collaborative environment and enjoy sharing knowledge.
  • Bring a proactive mindset with a desire to grow your career in IT.
  • A passion for automating all the boring things.
  • Be passionate about Sidekick’s mission
  • Be humble, yet driven and determined 
  • Have a team-first mentality
  • Highly motivated team: Be part of our international team of experts who want to shape the future of healthcare together and improve patient care globally
  • Working in cross-functional teams: Our innovative way of working with flat hierarchies allows you to work autonomously and take on end-to-end responsibility. Our organisational structure creates the basis for efficient internal processes that are needed to make a unique contribution to the development of medical products
  • Personal development: Through our feedback-orientated culture and our focus on individual development opportunities, we want to continuously promote your personal growth
  • Attractive entry-level package: Competitive remuneration and the provision of MacBooks and ergonomic office workstations are just as much a matter for us as flexible working hours and home office options
  • Employee benefits: We support your work-life balance and promote your health by subsidizing the Egym Wellpass and Urban Sports Club. You also benefit from our contribution to the Deutschland-Ticket and the company pension scheme
  • Relaxed working atmosphere: We take care of your well-being in our office in the heart of Hamburg - both physically and with great offers such as corporate benefits, regular sports activities and company events
Contact Person: Ms. Rieka Suhr
Original job IT Systems Administrator (f/m/x) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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