Junior CRM Manager (f/m/d)

Our CRM Campaigns team drives marketing communications to connect with our existing customers and engage interested prospects across multiple channels. From emails and direct mail to mobile notifications and website banners, we create campaigns that are clear, well-timed, and highly relevant.

We develop, execute and refine customer communications across different markets, including Germany, Austria, the UK, Spain, the Netherlands, France, Poland and Finland. With a deep understanding of our customers’ needs, regional differences and compliance requirements, we craft tailored communications that really speak to our audience.

Join us, and you’ll be part of a team that combines creativity, precision, and insight to deliver exceptional customer experiences at every touchpoint.

• Using our customer data and marketing platform, create, update and maintain marketing communications across a number of channels - email, mobile notifications, website/app banners and direct mail
• Work closely with the CRM and business teams, assisting them in running well performing CRM campaigns
• Monitor and report on any CRM performance insights to the relevant stakeholders
• Ensure our automated communications are always up to date and of high quality

• Experience of using CRM software to build and schedule email campaigns. Bloomreach experience would be preferential
• Native English speaker with good written and verbal communication skills. Additional language skills such as Polish, Finnish, Dutch or Spanish would be beneficial
• Minimum 12 months of experience in CRM with a proven record of developing and implementing campaigns through email 
• Strong attention to detail and natural drive to deliver high quality end product
• Communicative team-player, ready to jump in and support other team members whenever needed

• Familiarity with HTML and CSS languages
• Experience with automated campaigns in CRM
• Background in financial services, or willingness to learn quickly about this sector as a minimum
• Mobile push notification and/or direct mailing experience

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which, connects more than 75 different nationalities.

You'll find us in our modern and open office in the trendy Kreuzberg district with a view of the Spree River, ideally connected to public transportation and surrounded by a variety of restaurants and shopping opportunities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Access to Babbel for continuous language learning.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• Flexible working hours, home office and 30 vacation days.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• You are moving from another country or city to join us? We will support your relocation.