Partner Success Manager - fintech startup with experienced founder team

We’re an early-stage FinTech backed by experienced founders, unicorn founders, senior industry executives, and global tier 1 VC investors. Join us as we redefine an industry in a regulated 100 billion Euro market. As one of our first employees, you’ll work directly with the founders in an environment that values collaboration, continuous learning, and diverse perspectives.

We’re particularly excited to hear from women and candidates with non-linear career paths. If you’re passionate about client success and innovation, even if you don’t check every box, please apply!

As the Partner Success Manager, you will be key to ensuring our new partners experience seamless and supportive onboarding. You’ll work across project management, client relations, and process optimization—making a real impact on our company’s growth.Client Onboarding:

• Coordinate the seamless integration of new clients, ensuring implementations are on time, within scope, and meet our high-quality standards.

Project Management:

• Oversee complete project lifecycles, working closely with tech, operations, and regulatory teams to achieve our business goals.

Client Relationship Management:

• Build strong, lasting relationships with clients, acting as a trusted advisor throughout the onboarding process.

Process Optimization:

• Refine onboarding processes to enhance efficiency and client satisfaction, contributing to our scalable business model.

Product & Technical Advocacy:

• Maintain a solid understanding of our product’s core functionality and communicate its value internally and externally.

• Some experience in project management or client services—your unique skills and perspective are what count most.
• A Bachelor’s degree in Business, Finance, Technology, or a related field (or equivalent practical experience). A Master’s degree is a plus, but not essential.
• Excellent organizational and communication skills with a knack for problem-solving.
• Fluency in German and English.
• A passion for learning, collaboration, and driving meaningful change.

Max Bachem, CEOCompany Headquarters in Cologne

• An opportunity to shape an industry-redefining venture from day one.
• A supportive, diverse work environment with continuous professional and personal growth.
• Flexible working arrangements, competitive remuneration with equity options, and exciting perks.
• An inclusive culture where every voice is valued—if your experience isn’t a perfect match for every requirement, we encourage you to apply.

If you’re excited about working in a dynamic, supportive environment where your unique perspective will make a difference, we want to hear from you. Even if you don’t meet every qualification, your passion and potential are what matter to us.

Apply today with your resume, an insightful cover letter, and a link to your LinkedIn profile.