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Principal - Patient Services and Solutions (f/m/d)

icon building Unternehmen : Temedica Gmbh
icon briefcase Auftragstyp : Vollzeit
icon remote-alt Remote / Arbeiten von zu Hause aus

Arbeitsbeschreibung - Principal - Patient Services and Solutions (f/m/d)

Temedica is a digital health company that turns real-world data into actionable insights. With our three core pillars – SaaS solutions, Patient Services & Solutions, and Consulting Services – we empower life sciences companies to make smarter decisions, engage patients more meaningfully, and ultimately improve health outcomes. Our solutions support pharmaceutical partners across the entire commercial lifecycle, from launch to post-market optimization.As Principal – Patient Services and Solutions (f/m/d), you will take full commercial ownership of one of Temedica’s most strategic solution areas – combining our Patient Companion apps with data-driven omnichannel services and solutions. In this role, you’ll act as the central orchestrator across commercial, product, and delivery functions, ensuring that we build and grow trusted partnerships with pharmaceutical clients and deliver real impact to patients.
You are confident managing complex deals, aligning internal stakeholders, and engaging senior decision-makers across pharma – all while maintaining a sharp focus on measurable outcomes and scalable success.
Your responsibilities will include:
  • Own, drive, and continuously optimize the commercial performance of the Patient Services and Solutions to ensure sustainable success and measurable impact.
  • Define and implement strategic sales plans in alignment with product and company objectives.
  • Serve as the primary business contact for key pharmaceutical clients, including C-level stakeholders.
  • Lead complex multi-stakeholder engagements across client accounts and internal delivery teams.
  • Collaborate closely with Account Executives and Customer Success Managers to ensure value delivery, identify growth opportunities, and strengthen client relationships across strategic accounts.
  • Identify market trends, evolving customer needs, and commercial opportunities to shape go-to-market strategies and unlock new revenue and product potential.
  • Translate customer feedback into actionable improvements for product and delivery teams.
Must-Have
  • 5+ years of experience in consulting, with exposure to life sciences or healthcare-related projects
  • Deep knowledge of the pharmaceutical industry, product lifecycle, and stakeholder landscape
  • Proven ability to manage complex, cross-functional projects with multiple stakeholders
  • Strong project management skills, with a structured and outcome-oriented approach
  • Excellent communication and interpersonal skills – especially in client-facing and executive settings
  • Comfortable working in fast-paced environments with shifting priorities
  • Data-driven mindset and strong business judgement in commercial and healthcare-related contexts
  • Full professional fluency in German and English
Nice-to-Have
  • Experience in B2B SaaS sales to pharma and/or commercial leadership in digital health or life sciences
  • Familiarity with consultative sales methodologies
  • Demonstrated ability to lead and close complex enterprise-level engagements
At Temedica, we use data and technology to unlock the full potential of individualized treatment. We empower pharma brands by turning real-world data into actionable insights - driven by AI, medical expertise, and a deep understanding of commercial challenges.
Our SaaS-based Insight Solutions support pharma teams across Medical, Marketing, Sales, Patient Engagement, and Business Intelligence—enabling smarter decisions and stronger brand performance.
By combining proprietary app data, research, social listening, and third-party sources, we offer a holistic view of the market and patients. From strategy to execution, we help you turn obstacles into growth - with the agility and partnership you’d expect from the commercialization partner you love to work with.

You want more? There are a bunch of things that Temedica offers its employees - and we’re talking real benefits, not equipment, fruits and drinks. Of course we take care of your daily caffeine and vitamin supply while you perform your work on state-of-the-art devices, but there’s much more that we do to support our Temedicans, for example:
  • 150€ monthly subsidiary: For whatever makes most sense for you. Starting after the probationary period, you have the freedom to select where to direct your subsidiary from a wide range of options. Whether it's internet at home, a BahnCard or public transport, Kindergarden subsidy, paid time-off, or even your dream workation, the choice is yours to make. And yes, we've also got your back for the long run. Our company pension scheme offers a 50% subsidy, capped at a maximum of 90€ per month, to proactively support your future financial security and help you save for retirement while maximizing your benefits. Mix and match these benefits to create a personalized package that suits your preferences and enhances your work-life balance!
  • Hybrid-work policy: Our hybrid-work policy allows you to work from anywhere within Germany. In your team, you are free to decide when to come to the office and enjoy working and celebrating your wins together. We’re talking 4 days per month here - cool?
  • Company off-sites and kick-offs: These events allow you to knowledge-share and gather a better understanding of how to successfully reach our goals. Let us tell you, the food during these events is also worth a shot!
We are happy to tell you more about our benefits and way of working at Temedica in a first call!
You are looking for an exciting challenge within digital health? We are looking forward to your application!
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