Senior Bank Onboarding Manager/Trainer (m/f/d)

The Onboarding Team forms part of the Business Development department which is responsible for generating new business and revenue growth with a substantial impact on the overall success of the company. 

The Onboarding Team guides new partner Banks through the last steps of the sales process and manages all aspects of their onboarding to our platform, i.e. contractual, commercial, operational, reporting, and technical. 

As one of the key points of contact for the new partner Banks, we bridge the gap between their requirements and our internal setup or other teams (i.e. Legal, Operations, Product/Engineers) to ensure a successful implementation.

Our international and diverse team will train you to master our tool set and help you develop or acquire the necessary skills.

• Position yourself as a consultant to the bank, understand the bank’s internal systems and requirements and develop solutions in close collaboration with the client around the onboarding process.
• Represent Raisin as key contact during the last steps of the sales and onboarding journey in front of the Client while coordinating closely with the respective Business Development Director and the system setup team.
• Challenge existing processes where appropriate and effectively manage resource allocation – Identify, mobilize, and deliver the right solutions, resources, people and ideas from the entire organization.
• Develop, prepare, and continuously improve onboarding, sales, and workshop materials and documentation where necessary and document and scale those across the whole organization.

• Extensive experience in Business Development, Project and/or Program Management.
• Excellent skills in ppt., xls., Word; Jira and Confluence is a plus.
• Full professional fluency in English and French with outstanding verbal and written skills. German or other European languages are advantageous.
• At least 6 years of prior experience in consulting, FinTech, banking and/or finance-related company or a B2B software company.
• Bachelor's or Master's degree in business, economics, legal, computer science, engineering or any other relevant discipline.

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which, connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Access to Babbel for continuous language learning.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• Flexible working hours, home office and 30 vacation days.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• You are moving from another country or city to join us? We will support your relocation.