Senior Community Manager (all gender)

Freaks 4U Gaming is seeking experienced and empathetic Senior Community Manager who bring strategic vision, strong communication skills, and a deep passion for gaming and esports. In this role, you will take the lead in building and nurturing our communities, developing cross-platform engagement strategies, and fostering an inclusive and loyal fanbase. You’ll collaborate closely with internal teams such as Product Management and Publisher Relations, ensuring that the voice of the community is embedded into all our projects. This position is based on-site at our Berlin-Spandau headquarters.

Key Responsibilities:

• Develop and implement community strategies across various platforms (e.g., Discord, Twitch, forums)

• Build, manage, and moderate active gaming and esports communities

• Plan and execute community activities such as contests, events, and challenges

• Monitor and analyze community sentiment, feedback, and trends to inform strategic decisions

• Collaborate with internal teams to integrate community insights into content, product development, and campaigns

• Create community guidelines, playbooks, and best practices

• Support the identification and engagement of brand ambassadors, influencers, and power users

• Represent Freaks 4U Gaming at industry events and serve as a spokesperson to our community

Required:

• At least 5 years of experience in community management, ideally within gaming, esports, or media environments

• Proven track record in building and maintaining active online communities

• Ability to translate community insights into actionable strategy

• Strong understanding of community platforms, tools, and mechanics

• Experience in developing and executing community strategies and campaigns

• Fluency in German and English – you know how to adapt tone and language to different audiences

Preferred:

• Hands-on experience with tools such as Discord, Twitch, Jira, Confluence, and CRM systems

• Knowledge in analyzing community data and creating detailed reports

• Experience collaborating with influencers and content creators

• A genuine passion for gaming and deep understanding of esports culture

• Hybrid Work Model: Set office days from Tuesday to Thursday combined with the flexibility of remote work.
• Travel & Meal Subsidies: We support your daily expenses—whether on the go or at the office.
• Fresh Lunch on Office Days: Enjoy group lunches on Tuesdays and Thursdays at the office.
• Modern Kitchens: Fully equipped kitchens perfect for lunch breaks or snacks.
• Tax-Free Perks: Benefit from extras like Pluxee credits or an Urban Sports Club membership.
• Free Parking with EV Charging: Free on-site parking—including electric vehicle charging stations.
• Community & Fun: From after-work BBQs on the rooftop terrace to relaxed game nights—team culture is a priority here.
• Perfect Connectivity—Even After Hours: Our offices offer ultra-fast internet, perfect for gaming after work.