Senior Partner Account Manager-Strategic Alliances DACH (m/f/d)

Our client is a global leader in AI-powered solutions, helping organizations worldwide create exceptional customer experiences. With an innovative platform that seamlessly integrates people, systems, data, and AI, the company enables personalized services, increased efficiency, and stronger customer relationships. Their technology is actively deployed in real-world environments, driving measurable results for thousands of businesses across numerous industries and countries.

As a Senior Partner Account Manager, you will be responsible for expanding strategic partnerships with Global System Integrators (GSIs) and leading technology partners such as AWS, Salesforce, and ServiceNow in the DACH region. You will develop and implement joint business strategies, foster collaboration at all levels, and drive awareness, enablement, and revenue growth.

Your Responsibilities:

• Strategic Planning: Develop and execute business plans for partners, including setting targets, prioritizing industries/use cases, and planning marketing activities.
• Awareness & Enablement: Train partner teams (sales/pre-sales/delivery) and create joint solution approaches.
• Go-to-Market: Execute campaigns and events to generate pipeline and promote collaborative sales activities.
• Opportunity Management: Guide deals through structured sales methodologies and ensure service readiness.
• Governance: Conduct regular reviews with partners to track KPIs and manage budgets effectively.

• several years of experience in partner sales or alliances with GSIs or technology partners (e.g., AWS, Salesforce, ServiceNow).
• Proven success in co-selling and go-to-market strategies within SaaS environments, ideally focused on CX/contact center, AI, or enterprise applications.
• Strong communication skills at the executive level and excellent program management capabilities.
• Fluent in German and English.

Joining this organization means becoming part of a forward-thinking team that combines technological excellence with a genuine commitment to its people. Here's why this employer stands out:

• Impactful Innovation: Be at the forefront of enterprise-scale AI innovation, contributing to solutions that redefine how businesses interact with their customers.
• Global Reach and Influence: Work on projects that have a tangible impact on millions of interactions every day across diverse industries and regions.
• Flexible Work Culture: Enjoy a "flexible-first" approach to work, with hybrid or remote arrangements tailored to your needs for optimal productivity and well-being.
• Commitment to Growth: Benefit from mentorship programs, leadership training, and access to educational resources designed to help you thrive in the rapidly evolving AI era.
• Focus on Well-Being: Take advantage of initiatives like paid volunteer time, wellness programs tailored to regional needs, and dedicated days off-such as free Fridays in August-to recharge and maintain balance.
• Recognition and Reputation: Join a certified Great Place to Work® where nearly all employees express pride in their workplace-a testament to the company's positive culture and values-driven approach.

What's Offered:

• Work on cutting-edge AI technologies with global impact.
• Flexible working models
• Opportunities for personal development through mentoring, training programs, and education support.
• Attractive benefits such as paid Fridays off, employee wellness programs, and region-specific perks.

Location: The position is hybrid-based in Frankfurt but offers flexibility for other locations within Germany. Travel availability of 30-50% is required (partner visits, customer meetings, events).

JCPL1_DE