Staff Member for the area of Customer Service/Support (m/f/t)

Make a fresh start with us and help to write our story of success. We are a worldwide leading provider of machine technology for the PVC window industry and want to expand.

Together with you as Service Technician for the Back Office.staff member for Customer Service/Support (m/f/t)As you are mainly responsible for the support of customers and dealers with technical issues (per telephone, remote maintenance, ticket system). You create jobs and plan the operations of our service technicians and support them in all matters.

You are perfectly suited to us, if… ce • you have fun and enjoy the social interaction with custom ers • you like to work in a What you should bring to the role: a team • Technical training, for example in the field of electrical engineering or mecha tronics • Professional experience in customer/telephone service or as service technician would be an a dvantage • Customer-oriented thinking a nd acting • Confid ent manner • Good German and English lang uage skills • Collaborative skills an

and resilience • Appreci ation and trust • The security of a family business, that has been successful for over 70 years, and knows that its strength is thanks, above all, to its great employees • Exciting projects and diverse challenges at wel l-known customers • Performance-related remuneration with attractive additional benefits, such as e.g. holiday pay, Christmas bonus, profit-sharing, tax-free perks, possibly a company vehicle • And whatever else you can expect f What we stand for: from a fair employ er • We promote talent • We regard our employees as the most importantcapital for our company • We take f amily into consideration • We show eachother mutual appreciation • We know how valuable agood working atmosphere is • We want you to enjoy working with us

That's why Urban: . • The technology that we have developed sets new standards and is therefore very much in demand throughout the worl We would like to fill the vacancy as quickly as possible.

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