Reservation Agent (m/w/d)

The Hampton by Hilton Berlin City Center Alexanderplatz opened in May 2017 as the chain's largest property worldwide. As a member of the Hilton Worldwide brand portfolio, we represent not only the Hilton brand, but also its global standards. As a dynamic and individual team, we care about our guests and staff. Located in the center of Berlin, overlooking the famous TV Tower, we are an optimal starting point for business travelers as well as tourists.
Become part of our community!Ensure the smooth running of the reservation department according to Hilton Worldwide Standarsd as well as our hotel standards.
This includes:

• Entering reservations (individual/group).
• Invoicing and dunning
• Email and telephone communication
• Coordination with front office and housekeeping
• Maintenance of the OTA portals
• Cross-team thinking and acting
• Fun and joy at work

We are looking for people who love to interact with guests and have a passion for the hotel industry.
We'll be a good match if you;

• Are independent and responsible
• Take initiative
• Work accurately and reliably
• Are communicative and a team player 
• Work well across departments

• 25 days vacation from the first day
• Overtime recording to the minute  
• Free work clothes and cleaning
• Internal career and development opportunities
• Hilton Staff Rates inover 4500 hotels worldwide