Revenue Operations Specialist

• CRM operations: You are our CRM admin (currently Pipedrive). Pipelines and stages, custom fields, required-field logic, workflow automations, reports, user permissions. The Head of Business Operations sets the architecture — implementation and day-to-day operations are yours.
• CRM evaluation and possible migration: Our enterprise customers come with group hierarchies that our current CRM only just about accommodates. You produce the assessment, contribute your experience to system selection, and execute a potential migration.
• GTM tech stack: You maintain and improve the tools used by Sales, Onboarding and Customer Success. Integrations, data flows, synchronisation.
• Funnel automation: Lead routing, enrichment, task creation, alerts, handover triggers between Sales → Onboarding → Customer Success.
• Handovers and SLAs: You define with each team when a deal is genuinely handed over — and make that definition enforceable in the system rather than negotiable in Slack.
• Data hygiene: You hunt duplicates, enforce required fields, and remind reps that a blank close date is not a close date.
• CRM reporting: Pipeline health, conversion, velocity, onboarding cycle time. Definitions come from the metrics layer, not from gut feel.
• Enablement: You document and train. A perfectly configured system nobody uses properly is an expensive museum.

• 2–4 years in Revenue Operations, Sales Operations, GTM Operations or as a CRM admin — ideally at a B2B SaaS startup or scale-up.
• Hands-on CRM ownership as admin or power user: Pipedrive, HubSpot, Salesforce or comparable. We are not looking for a specific certification, but for someone who can structure and run a CRM properly.
• You have built automations before (Zapier, Make, n8n or native CRM workflows) and know when an automation causes more trouble than doing it by hand.
• Ideally you have been through a CRM migration or a major system change — and know where the bodies are buried.
• Basic SQL (SELECT, JOIN) — enough to pull an ad-hoc analysis yourself.
• You understand a full-funnel process from lead capture to renewal.
• Pragmatism over perfectionism: you ship the 80% solution this week, not the 100% solution in autumn.
• Excellent German and English.

• Experience with customer success tooling and onboarding processes, not just sales.
• Understanding of APIs and webhooks (REST, JSON).
• Experience at a company with enterprise customers and long cycles.

What we offer

• Work with real AI technology at international level — not as a pilot project, but as our business model.
• Genuine room to shape things. Your ideas do not land in a suggestion box; they land in the next iteration.
• A short path to the management team. Decisions take days, not committee rounds.
• Growth you are part of. We are building the company’s next chapter — with roles, responsibility and prospects that did not exist a year ago.
• Leipzig as your primary base, with regular time in the office and flexible remote work. Hybrid models are everyday practice here, not the exception.
• Permanent contract, full-time.
• Performance bonuses for demonstrable results.
• Multi-day team events in places that are actually fun.

Our hiring process

1. Intro interview — we get to know each other, and you learn where we stand and where we are heading.
2. Case study or technical study, depending on the role — a real problem from our day-to-day that we work through together.
3. Interview with your future manager and, depending on the position, with our founders.