Sales Administrator (m/w/d)

Job responsibilities:

• Supporting and taking on administrative tasks related to customer orders and corresponding financial and compliance documents


• Working with existing customers to ensure that all necessary paperwork is completed prior to shipment


• Ensuring that all necessary material samples have been identified and completed as needed, and clarifying any discrepancies


• Ensuring the timely provision of orders and invoices


• Performing documentation checks in advance of certification audits


• Communicating with customers regarding changes to our approvals, changes in certification status, insurance updates, or other issues


• Serving as a central point of contact for customer questions regarding payments or other issues


• Supporting the continuous improvement of our IT systems and processes related to our interaction with customers


• Manage and co-ordinate dock schedule for incoming and outgoing loads


• Establish a strong relationship with the warehouse manger and his team
  

Qualifications/skills required for the position: 

• Degree in economics, computer science, finance, or similar


• At least 4 years of experience in customer service


• Excellent computer skills (EXCEL, ERP systems)


• Very good English skills, other foreign languages are an advantage


• Desire to work in a dynamic, order-oriented environment


• High level of integrity and reliability with a strong sense of urgency and results orientation


• Exceptional verbal and written communication skills


• Excellent organizational skills, conscientiousness


• Motivated, methodical, and optimistic