Security Technician / Service Specialist

Security Technician

Company
Overview

Our
client is a leading global systems integrator and service provider specialising
in integrated security technology. With over 20 years of proven growth and
exceptional performance, their mission is to be the best service provider for their
customers. The company was built on a solid foundation of 10 values ​​and
beliefs that shape their unparalleled corporate culture and they are proud to
protect the lives and assets of their customers and their communities with the solutions
they provide.

Role
Overview

Our
client is looking for a dedicated, results -oriented and innovative full -time Security
Technician to become a part of their exceptional team. You will play a key role
in providing world -class services to the organisation’s valued customers by
responding to service requests, supporting customer support programs and
executing smaller projects. As a key member of a forward -thinking team, you
will have the opportunity to develop your skills and career alongside the
organisation’s continued success. This position offers a hybrid working model
that combines the flexibility of remote working with practical on -site work
with customers.

As
a Security Technician, you have the chance to:

·       Install and service /
maintain complex security systems

·       Work directly with
customers and demonstrate technical expertise

·       Becoming part of a
growing, innovative company

·       Expand your technical
skills through continuous training

Responsibilities

·       Install, program,
test, repair and maintain various systems, including security, fire alarm, life
safety and building automation systems, with assistance as required

·       Collaborate with
customers and colleagues to provide expert technical support and training,
escalating complex challenges to experienced team members as needed

·       Interpret manuals,
schematics, and wiring diagrams to troubleshoot and repair equipment using
electronics knowledge, standard test instruments and hand tools

·       Support Project
Managers with critical installation assistance and suggestions to improve
quality and profitability

·       Contribute to the
organisation’s peer -focused culture by participating in the ‘Recruit Awesome
People’ program, helping the organisation to grow and directing top talent to their
Talent Acquisition team

·       Take on additional
responsibilities to support the organisation in achieving its mission of
excellence

Requirements

Technical Skills

·       Basic construction
knowledge and ability to interpret system plans

·       Proficiency in
reading blueprints and construction drawings, including wiring, marking and
installation methods (e.g. J -Hook, raceway, conduit, cable support)

·       Practical mechanical
and electrical skills with experience using drills, screwdrivers, wire
strippers, hacksaws and crimping pliers

·       Solid basic
mathematical knowledge and the ability to read and understand technical
drawings

Personal Characteristics

·       Strong customer
orientation and willingness to provide service

·       Teamwork and
cooperative working style

·       Reliability and
accuracy when performing technical tasks

·       Problem -solving
skills and analytical thinking

·       Willingness to
continue training and acquire new technical knowledge

Experience

·       Experience installing
and maintaining security or similar technical systems desirable

·       Previous experience
in customer service is an advantage

Education

·       Completed training in
electrical engineering or a comparable field or corresponding professional
experience

Languages

·       Good knowledge of
spoken and written German (B2)

·       Basic English skills
for working with technical documentation

Other

·       Class B driving
license required

·       Authorization to work
in Germany required

Working
Environment

Our
client offers a dynamic working environment that includes both office work and
on -site work with customers. The hybrid work model gives you the flexibility
you need to switch between remote work and on -site assignments. You will work
with cutting -edge tools and technologies and be a part of a team that promotes
continuous improvement and innovation.

Company
Culture and Benefits

Our
client’s culture fosters a supportive, accessible and inclusive environment
where individuals of diverse backgrounds and identities can achieve their
maximum potential – in order to do this, they offer all employees a variety of
programs and exceptional benefits including:

·       Vacation and paid
time off policies

·       Opportunities for
professional development and continuous learning, supported by the
organisation’s $20 million annual investment in the training of their employees

·       Flexible working
arrangements to support work -life balance

·       Community engagement
programs, including encouraging colleagues to give back to their community

·       Annual
performance -based salary rounds

·       Employee events

The
organisation is committed to a culture of inclusion and diversity and is an
equal opportunity employer.