Senior Customer Relationship Manager

Almedia is an Ad-Tech company boosting leading brands to engage with broader audiences. Users can enjoy the latest games, apps, and products for rewards.

With our growing community of 25 million users since our launch in 2020, Almedia's Freecash.com is one of the fastest-growing platforms.

Our mission is to create a mutually rewarding experience, where users enjoy great content and advertisers achieve meaningful results.

We’re seeking a Senior CRM Growth Strategist to join our team—a pivotal role that bridges product and development teams. This individual will build our push and in-app notification strategy from the ground up, providing a strategic perspective with a deep understanding of campaign effectiveness and next-step development.

What You’ll Do 🎯

• Develop and execute a comprehensive push and in-app notification strategy, building it from scratch.

• Ensure the robust operation of CRM systems like CleverTap, with a focus on integrations, API calls, webhooks, and connected content.

• Analyze data from CRM campaigns to identify optimization opportunities and develop new implementations.

• Collaborate closely with product and development teams to align CRM strategies with overarching business goals.

• Utilize your technical skills in HTML, SQL, and at least one coding language to support CRM system functionalities and troubleshoot issues.

• Evaluate and implement new CRM tools and technologies to enhance system capabilities and improve user engagement.

What You’ll Bring 💡

• Extensive experience working with email, push notifications, and in-app messaging.

• Strong understanding of software development principles, with proficiency in at least one coding language.

• Proficiency with CRM systems like CleverTap and technical skills in HTML, SQL, and webhooks.

• Excellent analytical skills to interpret complex data and translate insights into actionable strategies.

• Proven ability to act as a strategic and technical bridge between product and development teams, ensuring effective CRM integrations.

• Experience with mobile gaming, understanding its unique challenges and opportunities (highly preferred).

What Makes You a Great Fit 🌟

• You have worked building push up notification strategy from the ground up.

• Passionate about using technology to enhance customer relationships and drive strategic outcomes.

• A detail-oriented problem solver who excels in a technical environment, focusing on precision and optimisation.

Why Almedia is your next Big Opportunity? 🚀

• Become an owner: As part of our virtual equity option policy, you’ll have the opportunity to share in Almedia’s success and growth.

• Innovative and high-growth: Join a startup that has been profitable from day one and is rapidly scaling its impact in the Ad-Tech space.

• Collaborative and inclusive culture: Be part of a fast-paced, motivated team of professionals that values feedback and where your contributions truly matter. We embrace diversity and encourage individuals from all backgrounds to apply.

• Berlin office & flexibility: Work in our modern, centrally located space with an office-first culture, while enjoying flexibility when needed, including a work-from-abroad policy to support your personal and professional life balance.

We believe in fostering talent, evaluating all skill levels during the hiring process, and providing a clear path for growth—whether you aspire to be a future leader or a specialist. Almedia is an equal opportunity employer; we embrace and celebrate diversity, encouraging individuals from all backgrounds to apply.