Senior Key Account Manager QSR

Purpose of the Role

Drive sustainable, profitable growth within key QSR accounts, with a primary focus on Germany, by serving as a strategic partner to customers and internal teams. The role combines commercial ownership, cross-functional leadership, and customer-centric innovation, translating market and consumer insights into business opportunities aligned with Griffith Foods’ capabilities and strategy.

Key Roles & Responsibilities

Manage the Griffith Foods-customer relationship, including:

• Build partnerships with key stakeholders across the customer organization

• Negotiate prices and contracts in line with agreed margin expectations

• Optimize margins proactively through value engineering and product mix management

• Prepare forecasts and budgets

• Manage internal stakeholder relationships to support delivery of commercial objectives

• Coordinate technical and commercial activities across the account

• Organize customer presentations

• Manage the development pipeline

• Monitor market and competitive developments and share insights with the business

• Own and execute multi-year strategic account plans

• Resolve supply and quality issues in partnership with relevant internal teams

Education & Experience

• Bachelor’s degree in Business, Food Science, Marketing, or a related field is required.

• A master’s degree, such as an MBA or a degree in Food Science, is preferred.

• Equivalent combinations of education and relevant experience in the food or QSR industry will be considered

• At least 5 years of B2B sales experience within the QSR industry in Europe, with a proven track record of delivering sustainable growth in complex, multi-stakeholder customer environments.

• Experience working with QSR customers, food applications, or ingredient solutions is strongly preferred.