Senior Salesforce Administrator (Platform Governance & Compliance Focus)

At Enpal, we are building the largest renewable energy community in Europe — and we need a resilient, compliant, and well-governed Salesforce platform to support that scale. As a Senior Salesforce Administrator, you will focus on platform stability, data protection, access governance, and operational excellence across our Salesforce ecosystem. Your work will ensure that Salesforce remains secure, audit-ready, and built for long-term scalability.

This role is deeply platform-centric: you will drive governance frameworks, enforce technical standards, strengthen access and security models, and ensure ongoing compliance with GDPR and internal controls. You will serve as a senior platform specialist within the Admin team, collaborating with Developers and Product Managers only where necessary to maintain alignment on architecture and technical integrity.

Platform Governance & Architecture

• Own and evolve the core Salesforce platform (Sales and Service Cloud) with a focus on stability, scalability, and internal control alignment.
• Define and enforce governance standards for configuration, automation, metadata structure, and lifecycle management.
• Establish and maintain platform guidelines for naming conventions, documentation quality, change control, and environment strategy.
• Ensure robust oversight of platform performance, system limits, integration behavior, and data model consistency.

Security, Access Control & Compliance

• Lead the design, implementation, and continuous improvement of Enpal’s Salesforce access model, including Role-Based Access Control (RBAC), Permission Set architecture, and least-privilege principles.
• Strengthen audit readiness by maintaining system documentation, access logs, data flow descriptions, and compliance-oriented configuration records.
• Support GDPR adherence through data minimization practices, field-level protection, data retention controls, and structured data governance.
• Collaborate with Security and Compliance teams to ensure adherence to MFA/SSO strategies, integration security controls, and platform risk mitigation measures.
• Ensure alignment with enterprise policies related to data security, identity management, and operational compliance.

Operational Excellence & Lifecycle Management

• Proactively monitor and optimize platform health, system performance, automation reliability, and integration consistency.
• Manage ongoing platform operations such as high-priority issue resolution, release quality, and adherence to CI/CD and GitHub-based deployment processes.
• Evaluate and refine internal controls for change management, environment separation, and release governance.
• Maintain high-quality system documentation, architectural references, and operational runbooks.

Technical Guidance & Internal Enablement

• Serve as a senior technical point of contact within the Admin team for platform governance, configuration standards, and complex troubleshooting.
• Review proposed solutions for compliance with governance standards and platform strategy.
• Contribute to internal knowledge sharing and skill development within the Admin team (without assuming formal line management).
• Provide platform-focused training and guidance to internal stakeholders when relevant to governance, security, or operational processes.

Qualifications

• 5+ years of hands-on Salesforce experience in complex, regulated, or compliance-driven environments.
• Deep expertise in Salesforce configuration: Flows, Validation Rules, Permission Sets, RBAC models, Custom Objects, and platform automation design.
• Strong understanding of data architecture, relational databases, platform limits, and scalable configuration patterns.
• Experience with access control frameworks, data security practices, audit requirements, and governance models.
• Familiarity with GDPR and other applicable compliance frameworks as they relate to CRM data.
• Comfortable operating in agile environments with a focus on systematic improvements, technical rigor, and operational stability.
• Confident in reviewing solution designs, enforcing governance standards, and working with Developers and Product Managers on architectural alignment.
• Comfortable with technical concepts such as APEX, Java, or integration patterns.
• Bonus: experience with Talkdesk CTI, middleware solutions, or CI/CD pipelines using GitHub.