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Hello there and a warm welcome here at Sungrow!
We have an exciting new role for you to consider: our next Service Operations Specialist supporting our European Service Center in Oberschleißheim, Munich. This position is part-time for 38 hours per week.
Curious what this position is all about? Let’s dive in together:
We have an exciting new role for you to consider: our next Service Operations Specialist supporting our European Service Center in Oberschleißheim, Munich. This position is part-time for 38 hours per week.
Curious what this position is all about? Let’s dive in together:
- Process and accurately submit European service‑related invoices (project services; repairs; hotline; logistics; warehousing; customs; warranty) into the financial system.
- Coordinate chargeable repair cases; prepare repair quotations; and ensure smooth communication between the repair center and our customers.
- Act as a reliable point of contact for service‑related inquiries within Europe, ensuring transparency and high service quality.
- Support internal service workflow improvements and contribute to efficient operational processes.
- Collaborate closely with service, logistics, and finance teams across Europe to ensure seamless case handling.
- Provide clear documentation and reporting to support service operations and continuous improvement initiatives.
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