Sr. Creative Operations Manager (m/f/d)

• HOLY is the soft drink revolution: With our powdered drinks HOLY Energy®, HOLY Hydration®, HOLY Iced Tea®, HOLY Syrup Bottle® you get amazing taste across 50+ flavors while maintaining a good conscience—for your body & the environment.
• Over 2M loyal customers: Started in a shared apartment by three best friends, we have scaled to Europe's fastest growing consumer brand—and our cult-like community, the HOLY Squad, loves it: 4.6 stars on reviews.io speak for themselves.
• From D2C to Global Omnichannel: In less than four years, we've profitably scaled HOLY to more than €180M D2C revenue in DACH, FR, and the UK. Now scaling our retail business, we're on an exciting transition to becoming a true omnichannel rocketship.
• We are still just getting started: Backed by the world's best consumer investors, we aim to revolutionize the soft drink industry and build a generational love brand: tastier, healthier & more sustainable. Our team of 170+ people aims high (Coca-Cola, we're coming for you!).

At HOLY, our brand is everything – and our Creative Studio is at the heart of how we show up in the world, from big campaign moments to daily always-on content. We're looking for a Senior Creative Operations Manager to work hand-in-hand with our Creative Studio Lead, building the systems, processes, and infrastructure that allow a high-output creative team to do their best work. 

This is a hands-on, high-ownership role – you'll design and run the engine that keeps the studio running smoothly across print and digital, across every discipline, and across every department we serve. You'll bridge the gap between the creative studio and the rest of the organisation, making sure the right work gets done first, at the right time, without friction.

Responsibilities:

• Own and scale the Studio's project management system: Build, evolve, and maintain a system that is automated, scalable, and requires minimal manual upkeep. Define clear stage-gate processes for every type of project, from brief intake to final delivery, with documented workflows, defined ownership, and deadlines at every stage.
• Strategic capacity planning and reporting: Build and maintain a studio-wide view of capacity, forecasting workload against team resources on a rolling basis. Use data to inform hiring decisions, flag risks early, and give leadership and departments reliable visibility into what the studio can deliver and when.
• Set the standard for Photo & Video production playbook: Define and maintain the process, standards, and templates for video and photo productions – from scheduling and logistics to agency briefing and stakeholder alignment. Own and manage the production budget, delegate day-to-day execution, and remain the escalation point for complex productions.
• Champion cross-studio alignment: Act as the senior operational voice of the creative studio across the wider organisation, ensuring departments understand how to brief, prioritize, and collaborate with the creative team effectively.
• Own digital asset management: Build and maintain a structured system for storing, naming, and versioning the studio's creative assets – ensuring files are easy to find, up to date, and accessible to the right people across the organisation. This includes keeping our Google Drive organised and working with the team to make key brand assets available through our brand book platform.

• 5+ years of experience in creative project management or operations: Whether in-house, at an agency, or at a production company, you bring proven expertise in building and running creative workflows at scale, with a track record of delivering projects on time and to a high standard.
• A senior systems builder: You don't just manage projects, you design the infrastructure that makes great project management possible. You think in automations, workflows, and scalable processes, and you build things that outlast your direct involvement.
• Strategically data-driven: You use capacity data, delivery metrics, and studio output insights to make proactive decisions, flag risks before they become problems, and continuously improve how the studio operates.
• A skilled and senior communicator: You can tailor your message for any audience, from a junior designer to a C-level executive, navigating conversations across every department and seniority level with clarity and confidence.
• Calm and structured under pressure: When priorities shift or complexity spikes, you bring order and composure. The studio trusts you to keep things moving without noise.
• Expert in Notion and project management tooling: You have hands-on experience building complex project management systems and know how to leverage automations, integrations, and AI tools to make them as self-sufficient as possible.
• Language: Fluency in English is required; German is a plus.

In today's job market, A-players have many options to choose from. As part of our offer, we prioritise providing a productive working environment and opportunities for growth. In addition to competitive compensation, including company shares, you can expect:

• A successful and growing company: Join a company that has been growing profitable and quickly for the last 36+ months and have raised a series B, while many other e-commerce companies are struggling.
• Huge impact and career growth: Enjoy huge impact and hence explosive career growth, build your own market, and shape HOLY’s internationalisation in a top market
• Awesome team: Join an awesome team of colleagues who are ambitious, funny, down-to-earth, and authentic. Get to know us and see for yourself!
• Top product: Marketing is important, but a good product is essential. Our differentiated soft drinks have won over customers. Check out our Trustpilot reviews or contact us for free samples.
• Future of e-commerce: Be part of the future of e-commerce and help set new standards in many areas. Work with the best minds in the industry.
• Startup culture: Join a startup culture that values flat hierarchies, fast pace, and personal development. With us, you can make a real impact.
• Perfect setup: Enjoy a perfect setup that includes all the requirements of a modern employer, such as a central office in Berlin Prenzlauerberg, flexible working hours, and much more.
• How we support your growth: flexible hours, 28 vacation days, 30 work-from-abroad days, €1,500 learning budget, Urban Sports Club membership, 63€ public transport subsidy, and biannual 360° feedback tied to your compensation.

Find out more about HOLY and our team on our careers page.

As we are experiencing rapid growth and have ambitious plans, the optimal start date for the position is today. Nonetheless, we are prepared to patiently await the arrival of the ideal candidate, recognizing that quality ultimately yields the best results.

1. Getting to know you with Lutza, our Talent Lead: We will have a 30 minute screening interview where we will talk to you more about HOLY and the position and see if our expectations match.
2. Hiring Manager interview with Bella, our Creative Studio Lead: We will dive a bit deeper into your experience and details of the role.
3. Case study & on-site interview: As soon as you have successfully completed the first interviews, you will receive a case study. In a second meeting at our office, the team will discuss your case study with you and answer questions about our workspace, the HOLY Temple.
4. Reference calls: At this stage, we’d like to connect with 1–2 former colleagues or managers who have worked closely with you. These conversations help us better understand your working style and strengths from those who know you professionally.
5. Interview with Matze, one of our HOLY Founders As a strong cultural fit is important to us, you will have a final meeting with Matze. This gives both you and us the opportunity for a final check.
6. Job offer and decision: If everything goes well, you will receive an offer and we are ready to embark you this journey together with you!

Typically his process should take around 2-3 weeks.