Arbeitsbeschreibung - Technical Documentation Manager

About Mistral

At Mistral AI, we believe in the power of AI to simplify tasks, save time, and enhance learning and creativity. Our technology is designed to integrate seamlessly into daily working life.

We democratize AI through high-performance, optimized, open-source and cutting-edge models, products and solutions. Our comprehensive AI platform is designed to meet enterprise needs, whether on-premises or in cloud environments. Our offerings include le Chat, the AI assistant for life and work.

We are a dynamic, collaborative team passionate about AI and its potential to transform society.

Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between France, USA, UK, Germany and Singapore. We are creative, low-ego and team-spirited.

Join us to be part of a pioneering company shaping the future of AI. Together, we can make a meaningful impact. See more about our culture on https://mistral.ai/careers.

Role Summary

As our Lead Documentation Engineer, you will define the strategic vision for all technical documentation at Mistral AI. Your responsibilities include:

Structuring and standardizing technical content to ensure quality, consistency, and alignment with the needs of users, developers, and partners.

Building and leading a team of technical writers, collaborating closely with Product, Engineering, and Support teams.

Driving editorial and technical excellence, while optimizing tools and processes for scalable, high-impact documentation.

Reporting directly to the VP of Engineering, ensuring documentation aligns with technical and product priorities.

What you will do

Strategic Leadership

Define and execute a comprehensive documentation strategy aligned with product roadmaps and business objectives.

Develop a forward-looking vision for documentation, anticipating the needs of diverse audiences, including developers, enterprises, and researchers.

Advocate for users in product and technical discussions.

Team Management

Recruit, mentor, and develop a team of technical writers.

Prioritize documentation projects based on business impact and user feedback.

Cross-Functional Collaboration

Work closely with Product, Engineering, and Support to ensure documentation supports product development, onboarding, and customer success.

Partner with Engineering to adopt a "docs-as-code" approach, embedding documentation early in the development lifecycle.

Participate in technical reviews to maintain accuracy and relevance.

Standardization & Innovation

Create and enforce guidelines for tone, structure, and accessibility across all documentation (APIs, SDKs, tutorials, release notes, FAQs, etc.).

Streamline content creation, updates, and localization using modern tools (Markdown, Git, headless CMS, generative AI).

Identify documentation gaps and propose innovative solutions, such as interactive guides or chatbot integration.

Quality & Impact

Deliver clear, precise, and adaptable content for technical and non-technical audiences.

Track and analyze documentation effectiveness through metrics, user feedback, and support ticket resolution rates.

Promote best practices and provide training across the organization.

Continuous Improvement

Stay updated on trends in technical documentation, including AI, localization, and UX writing.

Benchmark against industry standards and implement improvements, such as dynamic content personalization.

About you

Experience

7+ years in technical writing /developer education, with 4+ years leading teams or defining documentation strategies (AI, SaaS, or complex software preferred).

Proven ability to develop and implement scalable documentation strategies.

Experience with AI/ML concepts is a strong plus.

Technical Skills

Proficiency in Markdown, Git, and technical CMS (e.g., Docusaurus, Sphinx).

Familiarity with collaboration tools (Notion, Confluence) and analytics platforms (Google Analytics, Hotjar).

Fluent English (primary working language); French is a bonus.

Soft Skills

Strong leadership to inspire teams and align stakeholders.

Ability to simplify complex concepts for diverse audiences.

Self-motivated, detail-oriented, and thrives in fast-paced environments.

Collaborative mindset, comfortable working with both technical and non-technical teams.

Preferred Qualifications

Experience in a scale-up or open-source environment.

Knowledge of GDPR and European doc

Location & Remote

This role is based in one of our European offices (Paris, France and London, UK). We will only consider candidates who either reside or are open to relocating there. We strongly believe in the value of in-person collaboration and we encourage going to the office as much as we can (at least 3 days per week) to create bonds and smooth communication. Our remote policy aims to provide flexibility, improve work-life balance and increase productivity.

What we offer

💰 Competitive salary and equity (stock-options)

🧑‍⚕️ Health insurance

🚴 Transportation allowance

🥎 Sport allowance

🥕 Meal vouchers

💰 Private pension plan

🍼 Generous parental leave policy

🌎 Visa sponsorship

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Technical Documentation Manager