Technical Support Engineer Germany

Technical Support Engineer – Germany

We are seeking a Technical Support Engineer to support customers across Germany in the surveying and construction equipment sector. This role combines hands-on technical expertise with strong customer interaction.

Key Responsibilities

• Provide pre-sales and post-sales technical support to customers in Germany

• Perform equipment installation, testing, product demonstrations, and troubleshooting

• Deliver customer training and prepare German-language manuals, videos, and documentation

• Collect user feedback and coordinate with HQ for continuous product improvement

• Support local service center setup and handle minor equipment repairs

• Assist the Sales Manager during customer visits and product certification processes

Requirements

• German national, fluent in German and English

• 3–5 years of experience as a Technical Support Engineer / FAE, preferably in surveying or construction equipment

• Strong hands-on technical capability and excellent communication skills

• Willingness to travel regularly for field service

• Valid drivers license required

Location: Germany
Travel: Frequent field travel required

If you are technically strong, customer-oriented, and enjoy field-based work, we look forward to receiving your application.