Technical Support Specialist

Unternehmen : Lobster

Arbeitsbeschreibung - Technical Support Specialist

This is a vacancy for a hybrid/on-site role at our HQ in Tutzing. We encourage applications from all qualified candidates, regardless of gender identity.

As we expand, we are seeking an experienced Technical Support Specialist (m/f/x) to join our Application Support team that is enabling seamless connections between customer databases & systems and the Lobster's Data Platform. In this pivotal role, you will be instrumental in addressing complex technical issues and improving customer retention and product reliability.
Ready to make an impact?

Helping to establish connections between customer databases, web services and systems like SAP, EDI and Lobster Data Platform
Analysing and diagnosing the reliability of connections between systems by reviewing log files using Postman or Wireshark
Engaging directly with customers to explain incidents around integrations, database connections, and communication protocols
Troubleshooting and leading the resolution of incidents around AS2 and HTTP protocols, ensuring quick and effective recovery
Creating and updating technical documentation, such as internal knowledge base and troubleshooting guides

Solid technical background with at least 2 years of experience resolving technical issues
Good knowledge of web services communication models and protocols, such as HTTP, AS2 and related certificates
Knowledge of one or a few DBs from the list: PostgreSQL, Oracle, MSSQL, MySQL, MongoDB, MariaDB, DB2
Interest in encryption technologies, digital certificates and implementing signature processes for authentication and data integrity is appreciated
German speaking and writing skills at a C1 level and sufficient English level are highly welcomed.

State-of-the-art, spacious offices with a view of Lake Starnberg in Tutzing
Subsidised lunches in our in-house restaurant
A cycling package through our partnership with JobRad, plus additional cash incentives if you commute regularly by bike
Opportunity to work flexibly from home
Team get-togethers every Thursday with refreshments
A Company Pension Plan (bAV)
30 vacation days a year

If you’re excited about this role but don’t meet every qualification, we encourage you to apply!
Lobster is an equal opportunity employer. We are committed to fostering a diverse and inclusive environment where empathy and respect guide our interactions.

Original job Technical Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Technical Support Specialist Jobs in Germany

Get your Resume Reviewed for Free

E-Mail-Adresse

Warum melden Sie diesen Job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

Alle Stellenanzeigen unterliegen den Allgemeinen Geschäftsbedingungen von GrabJobs. Wir erlauben Benutzern, Beiträge zu kennzeichnen, die möglicherweise gegen diese Bedingungen verstoßen. Stellenanzeigen können auch vom GrabJobs-Moderationsteam gekennzeichnet werden. Allerdings ist kein Moderationssystem perfekt und das Markieren eines Beitrags stellt nicht sicher, dass er entfernt wird.

Richten Sie Ihre Jobbenachrichtigung ein:

Frequenz

Durch die Aktivierung von Jobbenachrichtigungen stimme ich den Nutzungsbedingungen und der Datenschutzerklärung von GrabJobs zu. Ich kann die Jobbenachrichtigungen jederzeit abbestellen. Überspringen

Technical Support Specialist

Arbeitsbeschreibung - Technical Support Specialist

Similar Technical Support Specialist Jobs in Germany

Mobile Apps