Trainer & Quality Coordinator Warehouse

We are looking for a Trainer & Quality Coordinator to help our warehouse teams grow their skills and ensure our daily operations run smoothly. In this role, you will support training activities, help maintain high-quality standards, and contribute to continuous improvement initiatives across our contract logistics operations. This position is ideal for someone who enjoys working with people, has a good eye for detail, and wants to develop their career in logistics. 

Key Responsibilities 

Training & Development 

• Deliver onboarding and basic operational training (safety, equipment handling, receiving, picking, packing, inventory, shipping). 

• Help create and update training materials such as SOPs, work instructions, presentations, and job aids. 

• Maintain training records, certifications (e.g., forklift/MHE), and skill matrices. 

• Support refresher training and day-to-day coaching on warehouse processes. 

• Provide feedback on training effectiveness and suggest improvements. 

Quality Support 

• Assist in monitoring quality standards based on customer and internal requirements. 

• Participate in internal checks on key warehouse activities (order accuracy, labeling, scanning, packaging). 

• Support investigations of quality issues and help document corrective actions. 

• Help track key quality indicators such as order accuracy, inventory accuracy, and damage rates. 

Compliance & Safety 

• Ensure SOPs are kept updated and followed by the team. 

• Support safety training and compliance with local regulations. 

• Work with the HSE team to promote safe work habits. 

Continuous Improvement 

• Help identify improvement opportunities in daily operations. 

• Take part in customer meetings and operational improvement discussions. 

• Collaborate with supervisors to optimize workflow and productivity. 

• Support new project launches and process changes. 

Required Skills & Qualifications 

• degree in Logistics, Supply Chain, Business, or equivalent experience (preferred but not mandatory). 

• Some experience in warehouse operations, logistics, or 3PL environment. 

• Basic understanding of logistics processes (receiving, picking, packing, shipping, inventory). 

• Interest or initial experience in training, quality, or auditing activities. 

• Good communication and presentation skills. 

• Familiarity with WMS systems is a plus. 

• Curious, proactive, and eager to learn. 

• Fluency in English and German.

Preferred Skills 

• Certifications such as Train-the-Trainer, ISO Auditor, or Lean Six Sigma (not mandatory). 

• Experience with MHE (forklifts, reach trucks) or safety training is a plus. 

• Experience working with customer KPIs or SLA monitoring is an advantage.