Workforce Planning Lead

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Head of Workforce Planning & People Projects 

We are seeking an experienced leader in People Strategy and Workforce Planning to drive our talent and organizational initiatives as we continue to expand globally. In this dynamic role, you will shape and implement workforce planning strategies, ensuring the right talent is in place to fuel our growth. By partnering closely with business leaders, you’ll manage headcount and budget planning, as well as lead key People projects across Europe and APAC. If you’re passionate about driving digital transformation and leading innovative People strategies in a fast-paced, entrepreneurial environment, we want you to join our mission of delivering excellence worldwide.

Responsibilities

 

Workforce Planning scope:

• Develop and implement workforce planning strategies to ensure we have the right talent in the right place at the right time.
• Partner with key business stakeholders and leaders to understand workforce needs, collaborate with Finance and People teams on organizational design, headcount, and budget planning, and develop strategic plans to meet those needs.
• Analyze workforce data to identify trends and provide insights that inform business decisions.
• Manage and facilitate the planning and allocation of headcount, including the change and communication process for headcount targets.
• Provide inputs and advice to the leadership team on key issues (e.g. strategic initiatives, business priorities and major investments) based on clear issue framing, systems-level thinking and rigorous analysis.
• Monitor and evaluate the effectiveness of workforce planning strategies and adjust as necessary.
• Partner with the People team and other stakeholders to ensure that workforce planning strategies are aligned with broader talent management initiatives.
• Manage the People-related budget setting/review process, including creation and monitoring of the budget.
• Stay up-to-date with industry trends and best practices related to workforce planning and analytics.

People Projects scope:

• Owns the People Project Portfolio (intake, prioritization, execution, monitoring and control).
• Leads and manages the People Project teams, runs the program board
• Informs and leads our digitalization journey, identifies opportunities and leading practices by synthesizing: I. Internal business performance and competencies. II. External trends (market, customer, competitor, regulatory, technological etc)
• Partner with the People Tech team, and global CoEs, to implement process and data requirements across Europe and APAC systems (i.e. Workday) and its integrations.
• Lead the design and implementation of the target People Operating Model across Europe & APAC, including a shared services center, its associated roles, processes, and technology.
• Lead and drive the change management strategies supporting transformations across markets

Requirements

• 8-10 years of experience in, workforce planning and/or financial planning & analytics; 
• Strong analytical skills with the ability to interpret complex data and provide actionable insights
• Strong integration- and systems thinking
• Solid experience in budget planning processes and integration with finance processes
• Proficient in data visualization tools (e.g., Tableau, Data Studio) and HRIS systems
• Solid understanding of HR practices, and financial reporting
• Proven experience in managing complex, cross-functional projects and portfolios
• Experience in HR systems projects, consulting/change management, people strategy, organizational design
• Excellent communication, problem-solving techniques, and creative thinking abilities in fast-paced and dynamic environments

What we offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast-growing and global company
• Other benefits include free food, health and dental insurance, and learning and development opportunities!
  
   

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.