Workplace Assistant (f/m/d)

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown!

As our new Workplace Assistant (f/m/d) at Ubisoft Mainz, you will be responsible for ensuring smooth operations at the entrance and handling all front desk-related requests. In close collaboration with the Workplace Managers and Specialists, you will carry out recurring and standardized tasks to manage to entrance area, along with additional responsibilities.

In addition to visitor management, the front desk is responsible for the processing and booking travel requests, responding to, distributing, and declining incoming messages, mail, and calls from external parties. Postal services and basic office supplies are also managed here.

As the first point of contact for external personnel, you will be involved in various processes across different departments and will serve as an ambassador for our company and first-level support to many employees.

What you will do: 

• Serve as the first point of contact for employees and external personnel.
• Handle baseline requests and provide general services.
• Manage visitor reception and coordination.
• Process incoming and outgoing correspondence.
• Support project work and carry out tasks under the guidance of the Workplace Manager.

What you bring:

• Completed apprenticeship or relevant experience in a service-oriented work or office environment (e.g. hotel, commercial, or travel sector).
• Previous experience in a similar or comparable role (e.g. reception, front desk, flight attendant etc.) is a plus.
• Strong service orientation and ability to work well in a team.
• Good organizational skills.
• Socially competent and open personality.
• Solid knowledge of German orthography and strong language skills, fluent in spoken and written English.
• Solution-oriented and able to work independently.

What to send our way:

• Your CV, highlighting your education, experience and skills.
• A cover letter including your earliest starting date, expected salary and why you would like to join us.

What we offer:

• Relocation support: We offer financial support in form of a cash allowance and assistance with accommodation search.
• Ubisoft Blue Byte Academy: We offer multiple opportunities for you to discover your full potential and develop yourself in various areas. Guest speakers from the industry, workshops, and access to our training and development platform as well as to our in-house library
• Discounted and free games: Discount on employee game orders & free Ubisoft games on Ubisoft Connect 
• Monthly Mobility Budget: 80€ per month that can be used on bicycle lease, parking spot rental or public transportation ticket 
• Up to 350€ childcare support per child per month 
• Company Pension Scheme: We offer an attractive company pension scheme 
• Gym subsidy: We contribute 50% (up to a maximum amount of 25€) towards the monthly cost of a gym membership of your choice 
• 26 days paid vacation per year 
• Corporate Benefits web portal: Employee discount program for affiliated retailers, shops, and service providers   

Ubisoft offers the same job opportunities to all, without any distinction of gender, ethnicity, religion, sexual orientation, social status, disability, or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our players’ community.

For further information, please check https://mainz.ubisoft.com.