AI Associate (Technical)

About Langdock

We help organizations drive internal AI adoption through our enterprise-ready AI platform. Our product suite includes AI Chat, Assistants, Search, API, and Workflows - enabling companies to roll out AI internally and build out custom AI use-cases.

We serve over 2000 customers, from DAX companies to small startups, including enterprise clients like Merck KGaA, Der Spiegel, GetYourGuide, Personio and more. Millions of prompts are sent every week through our platform, providing secure, scalable AI solutions that integrate seamlessly with existing workflows.

About The Role

This is a full-time, onsite role as an AI Associate at our Berlin HQ, designed as a three-month rotational program with a pathway to high-impact commercial roles. You’ll join a cohort of technical, customer-facing talent who build deep product expertise and commercial acumen from day one.

Our Approach

At Langdock, we believe technically interested people who want to work with customers are the best fit for our commercial teams—whether that’s sales, account management, customer success, or solutions engineering. If you’re excited about startups, AI, and working with customers, this is a unique opportunity to accelerate your growth and impact.

Program Structure

In our AI Associate Program you'll get 10x more meaningful product and customer exposure than in traditional sales roles. Our program is designed for people who want to build deep expertise, work closely with customers, and grow into commercial leaders - without relying on old-school sales tactics.

It's a three-month rotational program:

• Weeks 1-6: Foundations in Customer Success & Account Management

  • Intensive onboarding, product mastery through customer interactions, and shadowing of customer calls and workshops

• Weeks 7-12: Building in Solutions Engineering + Selling in Sales & Partnerships

  • Hands-on with building assistants/workflows, implementing use cases, and supporting integrations for customers

  • Shadowing and supporting sales and partnership calls, learning how to qualify, pitch, and close deals

  • Reduced but continued Customer Success & Account Management work

Upon graduation, you’ll be able to join one of the core commercial roles (Sales, Account Management/Customer Success, or Customer Engineering) based on your strengths and interests.

What You’ll Do

• Master Langdock’s AI platform through daily product interactions and real use cases

• Build assistants/workflows for yourself and the team

• Shadow and run customer workshops, 1:1 calls, and onboarding sessions

• Support the implementation of high-value use cases and integrations

• Shadow sales and partnership conversations

• Progress into a specialized commercial role after completion

What We Look For

Core values:

• Technical Fluency: You can understand how our technology works and explain it clearly to others

• Solution Ideation: You’re able to identify opportunities for customers to get value from AI and advocate for them

• Customer Empathy: You anticipate customer needs, motivations, and pain points

General traits:

• Early adopter of AI, excited about its possibilities

• Solid technical foundation (databases, APIs, cloud applications)

• Strong written and verbal communication in English and German

• Thrive in fast-paced, high-growth environments

• Team player who communicates well with diverse stakeholders

• Eager to grow your commercial career on a foundation of product expertise

What You Need

• Technical background

Strong Plus

• Experience in fast-paced environments

• Customer-facing experience is a plus

• Consistent record of achievement