H

Guest Experience Intern - The Waterfront (m/f/d)

icon building Unternehmen : Habyt
icon briefcase Auftragstyp : Praktikum

Anzahl der Bewerber

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
Jetzt bewerben
icon loader Jetzt bewerben

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Arbeitsbeschreibung - Guest Experience Intern - The Waterfront (m/f/d)

About the role


Housing is hard. One size rarely fits all, and it’s a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real estate and would like to join a dynamic, talented, and diverse team of professionals from all around the world — you are in the right place!


We are looking for a Guest Experience Intern to be a part of a high-performing team at our Boutique property, Habyt – The Waterfront contributing to the optimization of revenue, occupancy, and average rate. You will be a Habyt brand ambassador delivering the level of service that produces guest satisfaction. Located by the Rummelsburger See in Berlin, Habyt – The Waterfront offers 144 hotel rooms and 92 residential studios.


Your Responsibilities



  • Manage guest check-in and check-out to ensure smooth transitions.

  • Handle reservations and room inventory to optimize occupancy and revenue.

  • Work with internal teams to address guest requests and concerns in a timely manner.

  • Arrange pre-arrival services for VIPs, corporate clients, and groups.

  • Use analytical skills to track and optimize room inventory for new reservations.

  • Find ways to improve guest satisfaction and team performance.Keep accurate guest data in the PMS and other IT systems, following SOPs



Your Qualifications



  • 1 year of study or work experience in the hospitality or customer service industry, preferably in a hotel or serviced apartment

  • A high level of English and German is required; additional languages are a plus

  • Ability to exceed guest expectations and achieve high satisfaction scores

  • Excellent interpersonal, written, and verbal communication skills, including the ability to connect with guests from diverse backgrounds

  • Strong analytical and problem-solving skills, with a proactive approach to addressing guest concerns

  • Proficiency in Google Suite, Google Drive, and PMS/helpdesk systems

  • Willingness to work on rotating shifts – 5 days per week, including weekends and Public Holidays



What We Offer



  • Welcome Package: Start your journey with us fully equipped—we'll provide the Habyt essentials and all the tech you need to get moving.

  • Team Events: Connect and have fun with your colleagues at our regular, lively company events.

  • Career Growth: From performance development plans to feedback sessions and competency matrices, we're here to help you grow and develop your skills even further.

  • Urban Sports Club Membership: Stay active with a subsidized Urban Sports Club membership.

  • Employee Discount: Unlock 25% off when staying at a Habyt Flex property, and enjoy exclusive rates for our co-living homes.

  • Have an impact: Join a fast-growing company and be part of a diverse, international, and talented team. Together we are revolutionizing the housing market!

Original job Guest Experience Intern - The Waterfront (m/f/d) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Jetzt bewerben
Share Job
Share Job

Auto-Apply to Guest Experience Intern Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Guest Experience Intern Jobs in Germany

GrabJobs ist das führende Jobportal in Germany und verbindet Sie schnell mit Tausenden von -Jobs! Finden Sie die besten -Jobs in Germany, bewerben Sie sich mit einem Klick und sichern Sie sich noch heute einen Job!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.