Arbeitsbeschreibung - Intern/ Working Student Solutions Engineering (m/w/x)
As our rockstar Working Student Solutions Engineering (m/w/x): You’re available 20h/week. You will help shaping our startup from the ground up. The role is flexible and adjusted to your skills and interests as well as our business needs
Help our clients to create business value from our products
Support us in delivering a stellar customer experience during our clients’ onboarding phase and ensure a positive launch, adoption, and expansion experience.
You will implement tools, metrics and workflows that will shape our internal as well as external collaboration
You will contribute to our ambition of being a learning organization and will proactively drive our knowledge management infrastructure
Collaborate and report to our Head of Solutions as well as the whole Customer Experience team
Enthusiasm to work for an early-stage VC-backed company
Interest in tech solutions and basic understanding of tech vocabulary
First experience working in a customer facing team (preferably in an earlier B2B role in SaaS)
Excellent communication skills and a customer-centric mindset
Structured work approach and the ability to organize yourself
Entrepreneurial spirit with a proactive and hands-on mentality
You are fluent in written and spoken German, English
We know — sometimes you can’t tick every box. We would still love to hear from you if you think you’re a good fit!
Take ownership and make an impact: At our VC-backed and fast-growing startup, you’ll have the opportunity and are expected to own your projects 110% from day one. We empower you to tackle daring challenges with urgency, find solutions proactively, and shape our journey as we build something incredible together.
Be part of something bigger: We win as a team by working towards ambitious goals that we could never achieve alone. At the core of our culture is trust, support, and transparent communication. You’ll join a team that celebrates wins, thrives on feedback, and creates an environment free from egos or drama. Together, we enjoy the journey and value spending time with each other, both inside and outside of work.
Focus on what matters: We believe in doing less but better. That’s why we commit to a few high-impact goals and excel at achieving them. You’ll work with clarity and purpose, focusing your energy on the most important outcomes while simplifying and cutting anything that doesn’t align with our vision.
Grow, learn, and thrive: For our faster-than-expected execution and adaptability mean continuous learning is essential. With regular feedback, and coaching sessions, we support your personal and professional growth. As our expectations rise, you’ll be challenged to push boundaries and move at an ever-faster pace.
There’s more: Enjoy our offices in the heart of Hamburg and Berlin, flexible working hours and 25 days annual leave. You get an urban sports club sponsorship, and of course free drinks and snacks.
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