Account Manager (m/f/d)

Background

As a Solutions Provider and Innovation Partner, the Micromax™ business is focused on applying our >60 years’ experience in thick film electronic pastes to resolve a broad set of material science challenges. Customers look to us to apply our extensive knowledge to create innovative, high-quality materials that will perform well no matter how demanding the application.
With our products, electrical designers can create or specify high performance printed electronic circuits and components on flexible, rigid and hybrid substrates including printable, stretchable, and moldable electronics. Ceramic circuitry can endure high temperatures and the most challenging environments.
Target markets and applications include a wide range of industries like automotive, consumer electronics, biotechnology, telecommunications, defense, aerospace or information technology.

This role couples Account Manager responsibilities along with Application Development Engineer / Business Development work to create pipeline opportunities within existing or new accounts. This successful candidate will use knowledge of electronic applications to work closely with potential customers on new applications for Micromax™ products, including capturing and documenting the specific technical needs of each application. He/she will drive value capture of unmet needs and attractive opportunities within an account and deploy a variety of strategies to grow revenue with these new applications. He/she will work closely with the regional business and functional teams to nurture growth opportunities through our pipeline providing key inputs to the product development when needed. 

The role is focused on the EMEA region in Micromax™ accounts. The role involves significant travel approx. 40-60%, mostly in Germany, Austria, Hungary, Belgium and Switzerland.

What will you be doing?

• Account management duties for several accounts in the EMEA region.  


• Work closely with other Account Managers, Product Management, and the Technical teams to organize the pipeline development and management process of opportunities at existing and new accounts.  


• Benchmark best practices and work collaboratively to determine and influence the team’s approach to assessing account needs to maximize revenue and account growth opportunities.


• Cultivate existing customer base as well as potential new customers, driving new applications with a focus on value and collaborative growth.


• Create, implement, and close growth projects with the accounts in the opportunity pipeline. Attention to detail in documenting the new opportunities is critical.


• Determine value propositions for key end use applications.


• Within the opportunity, and in collaboration with the Account Manager, determine competition and competitive offerings; determine competitive advantages and risks; forecast potential competitive responses and develop mitigation strategies.


• Continually monitor and refine Voice of Customer (VOC) through the application development cycle.


• Collaborate closely with regional teams to develop pricing plans and implementation strategies.


• Must be able to work collaboratively within the organization for solutions that meet CTQs of several groups including Sales, R&D, Project Management and Product Management. Effective communication is critical.

Who are You?

Required:

• Bachelor’s degree in electrical or chemical engineering or similar technical fields with 5+ years’ experience in commercially oriented roles, including business development, sales, or technical service.


• OR 10+ years relevant experience without degree in commercially oriented roles, including business development, sales, or technical service.


• Experience in the Electronics Industry (previous Microcircuit Materials or Micromax™ experience preferred)


• Proven track record of opportunity development and growth for new and existing customers in the electronics field.


• Intellectual curiosity coupled with a strong drive towards documentation of pipeline opportunities and execution of these opportunities.


• Willingness to travel 40-60% of the time.


• Germany location preferred.

Preferred:

• Microcircuit Materials or Micromax™ experience


• Early-stage innovation experience


• Sales and Account management experience


• Located near major airport for travel purposes. #LI-AV1