Ethereum Support Engineer (zkEVM Layer3 Chain)

Provide ongoing technical support to Ethereum community members

Serve as the primary liaison between the development team and internal/external stakeholders including sales, development, and management

Troubleshoot and resolve user issues efficiently within the Ethereum ecosystem

Contribute to documentation by adding issues and solutions, and enhancing documentation as necessary

Execute SQL queries to verify user information within Ethereum applications

Collaborate with DevOps team as required

Minimum of 2 years' experience as a Technical Support Engineer or similar role in the Ethereum ecosystem

Strong understanding of Ethereum, Solidity, smart contracts, web3.js, and IPFS

Proficient in prioritizing tasks based on urgency and importance

Familiarity with PostgreSQL/MySQL or other database systems

Analytical thinking and problem-solving abilities

Excellent interpersonal and communication skills

Eagerness to acquire new skills and adapt to emerging Ethereum technologies

Opportunity to delve deep into the niche blockchain and cryptocurrency industry.

Ample room for innovation and process creation.

Potential for the role to evolve into a full-time position.