Customer Service Administrator

Avis Budget is currently seeking a Customer Service Administrator who will be responsible for the Paphos office. A successful candidate, should play a crucial role in assisting customers with their car rental needs, providing exceptional service, and ensuring a smooth rental experience.

Responsibilities

• Greet customers warmly, answer inquiries, and assist them in selecting the appropriate rental vehicle based on their needs.
• Manage rental reservations, including vehicle check-in and check-out processes, ensuring all necessary paperwork is completed accurately and efficiently.
• Conduct thorough vehicle inspections before and after rentals, noting any damages and reporting maintenance issues promptly.
• Delivery and collection of rental cars from hotels. 
• Offer upgrades to enhance the customer's rental experience and maximize company revenue.
• Complete administrative tasks and prepare daily reports.
• Manage rental payments, deposits, and refunds.
• Handle customer complaints and resolve issues in a timely manner.
• Maintain a clean and organized office area.

Requirements

• Very good command of the English languages / other languages would be considered as an advantage.
• Attention to detail for accurate paperwork and vehicle inspections.
• Capability to handle challenging situations with composure and find effective solutions.
• Very Good knowledge of computer.
• Valid driver's license for manual and automatic vehicles with a clean driving record.
• Ability to work flexible days and hours.

Benefits

• Competitive salary incl. 13th salary.
• Permanent work.
• Friendly work environment.
• Discount on rental cars reservations.

To apply, please send your CV by email to 

Should you have any queries, please do not hesitate to contact us at: 24 822666

Email should have subject: Customer Service Administrator