Payment Solutions Analyst

If you’ve been searching for an opportunity that will put you on the fast track to career success, you’ve just found it. Wise World Analytics Ltd currently has an exciting, full-time on-site career opportunity for a Payment Solutions Analyst at our Offices in Limassol.

Company Description:

WiseWorld Analytics LTD is a leading provider of corporate solutions, dedicated to excellence and client satisfaction. With a focus on excellence and client satisfaction, our seasoned professionals offer a comprehensive suite of services, including financial analytics, CRM services, risk management and service quality management. Join us on this exciting journey and unlock your full potential with Wise World Analytics!

Job Description:

We are seeking a dedicated Payment Solutions Analyst to join our team. As a key member of our payment operations department, you will play a crucial role in ensuring the seamless flow of transactions and maintaining the highest standards of accuracy and efficiency. In this role, you will be responsible for conducting approval ratio reports, ensuring smooth flow of payment processing, monitoring agent approvals and facilitating processor changes as required. Your expertise in payment systems and strong problem-solving skills will contribute to the efficiency and accuracy of our payment operations.

Main Responsibilities:

• Approval Ratio Reports: Analyze approval ratios for payment transactions, identifying trends, patterns, and anomalies to enhance business operations.
• Decline Issue Investigation: Investigate declined transactions to pinpoint potential issues or errors in the payment process, implementing corrective measures as necessary.
• Payment IQ Flow Updates: Stay abreast of changes in payment processing regulations and collaborate with the team to implement updates in our Payment IQ system.
• Agent Approval Monitoring: Regularly assess agent approval performance, providing feedback to improve overall approval rates.
• On-Demand and Scheduled Reporting: Fulfill ad-hoc reporting requests and maintain scheduled reports to deliver critical payment operation metrics accurately and promptly.

Qualifications:

• A postgraduate degree or master’s in business administration, Finance, Data Science, Management Information Systems (MIS), Accounting, Mathematics, Economics, Software Engineering, or any other related field, or any other qualification that demonstrates expertise and understanding of payment systems.
• Proficiency in advanced Excel, including Macros, Power Query, and familiarity with DAX programming language.
• Experience with Payment IQ, Power BI or similar analytics tools will be considered as an advantage.
• Fluent in the English language, both verbal and written.

Candidate profile:

• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Proactive attitude towards learning and adapting to new technologies.
• Ability to thrive in a fast-paced, dynamic environment while maintaining high standards of accuracy and efficiency.
• Strong work ethic and reliability

Benefits:

• Competitive Compensation: Our remuneration package is tailored to your skills and experience, ensuring you’re well rewarded for your hard work.
• Growth Opportunities: We’re committed to your career development. Expect ongoing opportunities to learn, grow, and advance.
• Work-Life Balance: Enjoy 21 days of annual leave to recharge and spend quality time with loved ones.
• Healthcare Coverage: After just 3 months, you’ll have fully covered medical insurance.
• Wellness Support: Make use of paid sick leave and exam leave when needed.
• Investing in You: We allocate a training budget to enhance your skills and keep you ahead of the curve.
• Celebrating You: Receive a special bonus on your birthday!
• Referral Rewards: Recommend a successful candidate, and you’ll earn a referral bonus.
• Team Bonding: Join our corporate and team-building events for a fun and supportive work environment.
• Snack Heaven: Our fully equipped kitchen offers free snacks, fruits, and beverages.
• Lunch Treat: Enjoy a complimentary lunch once a week.
• Short Fridays: Wrap up early with a 6-hour shift and a half-hour break.
• Exclusive Discounts: Access special discounts with selected companies.

Could you be the candidate that we are looking for?

• Apply now at  wiseworld.bamboohr.com/careers and become the next member of our amazing team. 
• Applications will be treated with the strictest confidence.
• We thank all candidates for their interest in our vacancy; however, only those under consideration will be contacted.