Payment Support Administrator

Wiseworld Analytics invites you to become our Payment Support Administrator, where your attention to detail and dedication will be instrumental in ensuring the accuracy and efficiency of our payment operations. This is an on-site role for our headquarters in Limassol.

Job Description:

As a Payment Support Administrator, you'll be responsible for overseeing our daily transaction processes, maintaining accurate records, and reconciling payments. Addressing discrepancies or errors promptly, you'll implement necessary corrections to uphold operational excellence. Extracting transaction reports and preparing various reports related to client funds and processing will be key tasks during your shift. Additionally, you'll review approvals handled by payment specialists and facilitate settlements with Payment Service Providers.

Working Schedule:

The designated working hours are Monday to Thursday 09:00 to 18:00 or 11:00 to 20:00 with one hour break and Friday 6 hours shift with half an hour break. On public holidays, compensation will be doubled. 

Main Responsibilities

• Processing: Ensure accurate processing, recording, and reconciliation of payments.
• Discrepancy Resolution: Address and resolve any discrepancies or errors in payments promptly and efficiently.
• Approval Review: Review approvals handled by payment specialists, ensuring adherence to company policies and procedures.
• On-Demand and Scheduled Reporting: Fulfill ad-hoc reporting requests and maintain scheduled reports to deliver critical payment operation metrics accurately and promptly.

Qualifications:

• Strong proficiency in Microsoft Excel for data analysis and reporting purposes.
• Bachelor’s degree in Business Administration, Finance, Accounting, or related field, or equivalent experience demonstrating proficiency in payment systems will be considered as an advantage.
• Familiarity with Payment IQ and payment processing platforms is not required, but it will be considered as an advantage.
• Excellent communication skills, both verbal and written, to effectively collaborate with remote team members.
• Fluent in the English language, both verbal and written

Candidate profile:

• Detail-oriented with strong analytical and problem-solving skills, able to maintain high standards.
• Strong problem-solving skills and ability to resolve issues efficiently, communicating effectively with team members.
• Excellent communication and collaboration abilities.
• Proactive attitude towards learning and adapting to new technologies.
• Ability to thrive in a fast-paced, dynamic environment while maintaining high standards of accuracy and efficiency.
• Strong work ethic and reliability

Join us at Wiseworld Analytics and make a difference in shaping the future of payment operations.

Benefits:

• Competitive Compensation: Our remuneration package is tailored to your skills and experience, ensuring you’re well rewarded for your hard work.
• Growth Opportunities: We’re committed to your career development. Expect ongoing opportunities to learn, grow, and advance.
• Work-Life Balance: Enjoy 21 days of annual leave to recharge and spend quality time with loved ones.
• Healthcare Coverage: After just 3 months, you’ll have fully covered medical insurance.
• Wellness Support: Make use of paid sick leave and exam leave when needed.
• Investing in You: We allocate a training budget to enhance your skills and keep you ahead of the curve.
• Celebrating You: Receive a special bonus on your birthday!
• Referral Rewards: Recommend a successful candidate, and you’ll earn a referral bonus.
• Team Bonding: Join our corporate and team-building events for a fun and supportive work environment.
• Snack Heaven: Our fully equipped kitchen offers free snacks, fruits, and beverages.
• Lunch Treat: Enjoy a complimentary lunch once a week.
• Short Fridays: Wrap up early with a 6-hour shift and a half-hour break.
  
• Exclusive Discounts: Access special discounts with selected companies.

Could you be the candidate that we are looking for?

• Apply now at and become the next member of our amazing team. 
• Applications will be treated with the strictest confidence.
• We thank all candidates for their interest in our vacancy; however, only those under consideration will be contacted.