Kundensupport auf Deutsch /German/ Homeoffice in Greece

Project details:

• Starting date: 10.07
• Homeoffice - Fully remote work system from anywhere in Greece!
• You can earn money all year long - it's a constant opportunity!
• Previous experience is not required, we offer training at the beggining of work
• 100 % online recruitment & hiring process

Client:

Payback is Germany's top free loyalty program and marketing platform. Shoppers earn points for in-store and online purchases, plus extra points from paper coupons or eCoupons. Points can be redeemed for rewards, shopping vouchers, converted to LH Miles&More, or donated to charity. The program is also available via an app.

Your responsabilities:

• Efficiently handle calls in  German and manage administrative duties.
• Understandand meet customer needs effectively.
• Build trust with clear and engaging communication.
• Provide accurate information using the appropriate tools.
• Maintain detailed records, manage accounts, and organize paperwork meticulously.
• Adhere to communication protocols and company policies.

Our expectations: 

• You speak German native or C2 
• Intermediate English level (at least B1-B2)
• Excellent communication skills, both written & verbal
• You are self-motivated, and you like to work in the team
• An ability to work in shifts

Main duties:

• Possible start on 10.07
• Homeoffice - Fully remote work system from anywhere in Greece!
• Working schedule time frames: Monday-Saturday: 10:00-21:00 (Greek time - 8h/day, 40h/week, 5 days/week - rotating shifts); days off: Sunday+1 rotational day off!
• Competetive Salary and remuneration system: 
  • Monthly base salary: 1200€ gross (includes language bonus)
  • Additional performance bonus : Up to 120€ gross/month
  • Anniversary bonus: 500€
  • Biannual extra salaries (+2400€ gross annually)
  • Daily meal voucher via "Up Hellas Mastercard"
• A permanent, full-time remote job in Greece, following Greek labor regulations.
• Previous experience is not required , digital training is provided at the beginning of the work (paid by employer)
• All necesary work equipment (computer, monitors etc.) is provided and will be sent to your home by courier company
• Private life & health insurance effective from day 1  of employment (Dental and Optical Care included)
• Free gym, well-being activities, and a rooftop cinema with Acropolis views
• Online recruitment & hiring process